Product Manager Senior

Pallavi Chalasani

*********.*******@*****.*** • 614-***-**** •https://www.linkedin.com/in/pallavichalasani/ EXPERIENCE

Amazon New York, NY

Senior Product Manager Tech – Seller Growth & Development Nov 2024 – Present Full stack product manager leading product strategy for cost optimization and performance tools used by 3M+ sellers monthly on Seller Central, targeting $2.5B in cost savings and enabling automated insights to drive seller profitability at scale.

• Launched the Metrics Alerting System (MAS) on Seller Central, enabling over 3M monthly active sellers to automate performance monitoring and accelerate issue detection—projected to generate $500M–$1B in annual savings by reducing operational inefficiencies and improving loss prevention

• Developed a seller benchmarking dashboard on Seller Central that uses machine learning to group sellers into relevant peer cohorts, enabling comparison across key business metrics—drove a 20% increase in seller actions on underperforming metrics and contributed to a 30% improvement in growth for engaged sellers

• Built a GenAI-powered chatbot using LLMs to automate responses to frequently asked seller support questions, cutting daily on-call and product manager time from 30–40 minutes to under 5 minutes, and improving seller self-service and operational efficiency

• Authored multiple BRDs to define the annual roadmap, leading a cross-functional team of 9 engineers, 5 data scientists, business intelligence engineers (BIEs), and designers to execute on key initiatives Walmart New York, NY

Senior Product Manager – Walmart+ InHome June 2022 – Nov 2024 Full stack product manager, led last mile grocery delivery experience for delivery drivers and vehicle management, working on UI/UX and backend systems for Walmart+ InHome, available across 1,200 stores serving 45M households

• Spearheaded the system design, UI/UX and API development of an iOS app for in-home delivery video recording, enhancing customer confidence in delivery safety, which increased satisfaction by 15 points, boosted user growth by 10%, and saved $4M annually

• Drove iOS app system design, UI, API development for vehicle safety verification saving $2M annually, reducing issue resolution time by 70%, and boosting associate satisfaction by 20 points

• Developed an automated driver hiring and onboarding application, active at 1200 stores, which enhanced driver efficiency by 15% and reduced annual income loss by $700k, showcasing effective business management skills

• Directed product vision and system design of the associate iOS delivery app experience that guides associates on compliant delivery processes to ensure that alcohol and cold medicines are only delivered to legally eligible customers

• Devised product roadmaps using SQL and data analysis skills to drive product growth, enhance user retention, improve brand identity and create new user funnels through running data experiments using A/B tests and usability tests

• Collaborated with engineering, supply chain, and marketing teams to address fulfillment challenges, establish OKRs, and design consumer product solutions that enhance the ecommerce and retail experience

• Gathered business requirements, conducted competitor research, crafted specifications, and prioritized features in product releases to champion user needs, shipping 0-1 products that aim at improving the InHome delivery experience JP Morgan Chase & Co New York, NY

Tech Data Product Owner, Reference Data Jan 2022 – June 2022

• Led a team of 5 engineers to develop a unified data lake platform using software development and AI methodologies, enhancing data usability and integration, and simplifying access to reference data through a streamlined front-end application

• Designed and implemented data warehousing solutions, utilizing advanced understanding of ETL processes and data governance to enhance data integration and storage efficiency

• Enhanced data integration by redesigning SQL pathways to no-SQL and Hadoop based access pathways, consolidating over 100 pipelines, and applying data science and deep learning to boost efficiency and accelerate data retrieval. Senior Associate-Software Engineering, Reference Data August 2017 – Jan 2022

• Guided a team through the ideation, technical development, and launch of B2B projects for providing quick and accurate market risk and finance risk data to middle office and front office clients

• Designed and developed data architecture, multiple relational database pipelines and highly optimized SQL queries to consolidate data from different sources (30 different data streams and ~160 tables) and make it available 24/7 to consumers Bank of America Merrill Lynch New York City, NY

Technology Associate, Account Onboarding July 2014 – August 2017

• Collaborated with cross-functional teams across 3 regions to implement standardized processes for Account Onboarding and create the user interface for the Account Onboarding platform, applying program management and software development principles

• Developed Scala-based rules and algorithmic design to streamline and expedite account processing, resulting in significant reduction of account creation errors by almost 80%

EDUCATION

New York University, Stern School of Business New York, NY Master of Business Administration May 2024

Ohio State University, College of Engineering Columbus, OH Master of Computer Science and Engineering May 2014 Andhra University, College of Engineering India

Bachelor of Computer Science and Engineering May 2012 SKILLS

• PL/SQL, SQL, Java, JavaScript, jQuery, Tableau, R, Data analytics using Splunk and Heap

• Wireframing, Prototyping, Product Design using Figma, Agile Development Frameworks, Jira, Visio, Excel, SharePoint

• Writing strategy documents and BRDs, surveys, A/B testing, usability testing

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