Inventory Management Customer Service

CONTACT P. O. Box Co **,

Tema, Greater Accra

Ghana

E-mail: **********@******.***

Phone: +233-**-***-****

SUMMARY Dedicated and goal-oriented Insurance Underwriter, with a strong analytical skills. I am committed to ensuring that insurance policies are accurately priced and aligned with company guidelines. Committed to delivering exceptional service and contributing to the overall success of the insurance industry. WORK EXPERIENCE SIC Insurance Plc (Inter State

Road Transit Dept), Tema, Ghana

June, 2023 — Present

SIC Insurance Plc, Tema, Ghana November, 2022 — May, 2023 Underwriter (Service Personnel)

Specific responsibilities:

·Facilitating the issuance of motor and personal accident insurance policies for clients.

·Providing excellent customer service by addressing inquiries, and resolving issues for clients.

·Negotiating and define the specific terms of insurance policies with brokers or policyholders

·Keeping detailed records of policies underwritten and decisions made.

·Issuance and printing of insurance bonds.

·Providing general administrative support to the team, including filing, data entry, and document management.

Cashier (Service Personnel)

Specific responsibilities:

·Prepared and generated invoices for policy premiums, ensuring correct policy and payment details.

·Provided receipts to policyholders as proof of payment and maintain a record of all transactions.

·Handled and accounted for cash transactions, ensuring the security and accuracy of cash balances.

·Prepared and deposited daily cash and check collections to the bank in a timely and secure manner.

·Reconciled daily payments with records to ensure accuracy and resolve any discrepancies.

Phiona Kane

Phiona Kane 1

Thesskane's 3 Stars (Basic

School), Kumasi, Ghana

May, 2019 — August, 2022

SIC Insurance Plc, Accra, Ghana July, 2021 — August,2021

·Maintained organized records of premium payments, invoices, and related financial documents.

Elementary Teacher

Specific responsibilities:

·Assumed responsibility and accountability for classroom academic progress.

·Built and maintained a classroom culture in which students love learning.

·Supported onsite teachers with all academic activities.

·Developed learning materials allowing children to solve problems, experiment, question, and master concepts through active learning.

·Supervised children in a nurturing, family-like environment. Secretary (Intern)

Specific responsibilities:

·Answering phone calls and redirecting them when necessary

·Preparing and disseminating correspondence, memos and forms

·Filing and updating contact information of employees, customers, suppliers and external partners

·Supporting and facilitating the completion of regular reports

·Developing and maintaining a filing system

QUALIFICATIONS 1. Bachelor of Technology Degree in Procurement and Material Management 2. West African Secondary School Certificate

EDUCATION Procurement and Material

Management

August, 2019 — October, 2022

General Arts July, 2015 — December, 2018

Kumasi Technical University, Kumasi, Ghana

Ola Girls Senior High School, Kenyasi, Ahafo, Ghana INTERESTS Volunteering, Reading, Cooking, Marketing, Music, Movies. REFERENCES References available upon request.

Phiona Kane 2

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