Laundry Attendant Guest Service
Resume:
Suleima Coromoto Morillo Almao
*** * ***** **,******* Estates, Il, 60169
****************@*****.***
Objective
Dedicated and reliable housekeeping professional with over 3 years of experience in the hospitality industry, specializing in room cleaning and laundry services. Skilled in maintaining cleanliness, efficiency, and guest satisfaction in a fast-paced environment. Seeking a position where I can contribute my skills and provide top-tier service. Work Experience
Housekeeping and Laundry Attendant
Homewood Suites by Hilton, Schaumburg, IL
July 2021 – July 2023
● Provided exceptional housekeeping services by cleaning and sanitizing guest rooms, restrooms, and public areas to meet Hilton’s standards.
● Efficiently handled laundry duties, including sorting, washing, folding, and distributing linens and towels for guest rooms and common areas.
● Ensured timely delivery and pickup of laundry to meet the demands of the hotel’s high occupancy.
● Replenished guest room supplies such as toiletries, linens, and amenities.
● Reported any maintenance issues to management and ensured rooms were guest-ready with attention to detail.
● Delivered superior guest service by addressing requests and ensuring a welcoming, comfortable environment.
Housekeeping and Laundry Attendant
Sonesta ES Suites, Schaumburg, IL
July 2024 – July 2024
● Cleaned guest rooms, suites, and common areas, ensuring high standards of cleanliness, safety, and presentation.
● Managed laundry operations, including washing, drying, folding, and organizing linens and towels for the property.
● Maintained cleanliness of laundry room and equipment, adhering to safety guidelines for operating washers and dryers.
● Replenished linens and amenities for guest rooms and public spaces, ensuring adequate stock at all times.
● Addressed guest inquiries and requests with a focus on ensuring satisfaction and providing a pleasant experience.
● Assisted in training and mentoring new housekeeping staff, fostering teamwork and efficiency.
Skills
● Expert in cleaning and sanitizing guest rooms, public spaces, and laundry areas
● Knowledge of proper laundry techniques, including fabric care and machine operation
● Strong attention to detail and commitment to maintaining cleanliness and safety standards
● Ability to prioritize tasks and manage time effectively in a fast-paced environment
● Excellent customer service and communication skills
● Knowledge of safety protocols and chemical handling in housekeeping and laundry
● Team-oriented with the ability to work independently when required
Contact this candidate