Office Assistant Accounts Payable

CAROLYN JOHNSON

Compton, CA 562-***-**** **********@*****.***

Summary

Loyal, reliable, and versatile professional, seeking a challenging office, administrative, clerical, or support role. Combines strong analytical, communication, and organizational skills with expert multi-tasking and attention to detail. Quick learner, readily adapting to new environments, processes, and systems.

Knowledge, Skills & Abilities

Office Management Administrative Assistance Billing Invoicing Accounting Accounts Payable

Research & Analysis Report Generation Data Entry Shipping & Receiving Team Leadership

Professional Experience

RELIANCE INC (METALCENTER) PASADENA, CA 10/1987 – 09/2024

Office Manager (promoted, 10/2014 – 09/2024)

Office Assistant (promoted, 10/1996 – 10/2014)

Efficiently managed office operations in fast-paced manufacturing company with 50 people across multiple departments. Interfaced with both internal and external stakeholders. Supervised 4 employees: Billing Clerk, Receiving Clerk, Office Assistant, and Receptionist. Reported to Division Manager. Key functions included:

Billing:

Issued 100-200 invoices daily to customers within one day of shipping.

Investigated returned products, incorrect shipments, and pricing discrepancies; obtained management approval to issue corrections and credits.

Collaborated cross-functionally with Credit, Sales, Warehouse, and Quality personnel.

Payroll:

Processed payroll and distributed checks for warehouse (weekly) and office (bi-weekly).

Processed payroll for 42-100 employees (union & non-union)

Secured approval to process checks for vacation pay and overtime.

Produced reports on absences and tardiness for review by individual supervisors.

Accounting:

Generated month-end reports on sales, metrics, returns, and credits.

Performed accounting for sales commissions and distributed checks to Sales team.

Controlled petty cash; reviewed receipts and distributed payouts to employees for glasses, boots, and other critical items.

Accounts Payable:

Reviewed and reconciled bills for gas, electricity, machinery, and office supplies.

Directly contacted vendors, suppliers, and customers to resolve discrepancies.

Worked with Sales to issue policy credits for discounts and overcharges.

Recorded and tracked outside sales expenses and commissions.

Administration:

Ordered and maintained supplies for office and warehouse.

Sent various emails to staff on behalf of Operations and Division Managers.

Authored employee performance reviews and determined pay increases.

Identified staff errors or concerns, and provided training, guidance, and corrective actions.

Arranged employee events such as holiday parties and company picnics.

Prior Roles:

Receiving Clerk (promotion, 10/1991 – 10/1996)

Billing Clerk (10/1987 – 10/1991)

Technology

MS Word; MS Excel; MS Teams; Dayforce (HCM); eSTELPLAN (ERP); Zoom; Typing 45-50 wpm

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