Property Management Customer Service

Christopher Winchell

*** ******* **, ******, ** *3021

315-***-**** [email address removed]

Objective

A motivated and versatile individual seeking a stable and better-compensated position leveraging over 20 years of diverse experience in property management, building maintenance, construction, warehouse operations, and customer service. Possessing strong interpersonal and computer skills, a proactive approach to learning, and a steadfast commitment to safety and efficiency. Work Experience

Colonial Laundry Mat Auburn, NY September 2024 – Present

* Maintains a clean and safe environment through diligent mopping and sweeping.

* Ensures optimal functionality of laundry equipment by performing dryer vent cleaning and basic washing machine maintenance.

* Provides excellent customer support, effectively addressing inquiries and assisting patrons.

Property Management (Self-Employed/Assisted Father) Various Locations Ongoing

(Intermittent alongside other roles)

* Efficiently managed rental properties, fostering positive tenant relations and ensuring smooth operational flow.

* Proactively addressed property maintenance and repair needs, ensuring timely and effective resolutions.

Volunteer Work Prevention Point Philadelphia Philadelphia, PA 2017 – 2024

* Provided crucial support to vulnerable individuals through the distribution of essential supplies, including Narcan, food, and hygiene items.

* Facilitated access to vital resources such as shelter, medical care, and social services for homeless individuals.

Vadelia Construction Carbondale, PA 2011 – 2014

* Executed a comprehensive range of construction tasks, including roofing, sheetrock installation, tiling, demolition, wood flooring, stonework, concrete work, blacktop crack sealing, and vinyl siding application.

* Skillfully built and renovated walls, patios, and kitchens according to precise project specifications.

OfficeMax Hazelton, PA 2009 – 2011

* Operated forklifts and order pickers with a strong focus on safety and efficiency to manage and transport warehouse inventory.

* Managed incoming and outgoing shipments accurately, utilizing RF scanners and inventory management systems.

* Maintained inventory integrity through regular quality control checks and ensured the upkeep of warehouse equipment.

Vadelia Construction Carbondale, PA 2008 – 2009

* Contributed effectively to various construction projects, applying expertise in roofing, sheetrock, tile work, demolition, wood flooring installation, stonework, concrete finishing, blacktop crack sealing, and vinyl siding application.

* Assisted in the successful construction and renovation of both residential and commercial properties.

Affordable Floor Care Carbondale, PA 2000 – 2008

* Delivered professional floor care services, including expert buffing, waxing, stripping, mopping, and thorough carpet cleaning for a diverse clientele. McDonald's Hancock, NY 1998 – 1999

* Provided efficient and friendly service as a cashier, accurately processing customer transactions.

* Maintained a clean, organized, and welcoming environment for customers. Skills

* Property Management: Tenant Relations, Property Maintenance & Repair

* Construction Trades: Roofing, Sheetrock, Tiling, Demolition, Wood Flooring, Stonework, Concrete, Blacktop Crack Sealing, Vinyl Siding

* Warehouse Operations: Forklift Operation, Order Picker Operation, Shipping & Receiving, Inventory Management, RF Scanners, Quality Control, Equipment Maintenance

* Floor Care: Buffing, Waxing, Stripping, Mopping, Carpet Cleaning

* Customer Service: Customer Relations, Issue Resolution

* Computer Skills: Proficient in Microsoft Word, Microsoft PowerPoint, Basic Computer Applications

* Interpersonal Skills: Excellent Communication, Strong Work Ethic, Eagerness to Learn, Humble and Self-Aware

* Safety Conscious: Committed to Maintaining Safe Work Practices

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