Customer Service Accounts Payable
Resume:
Jill Teller Kipp
West Columbia, SC *****
**********@*****.***
I am a highly skilled administrative professional with impeccable references. I pride myself on my employee retention, business consulting, and multitasking under pressure. Additional skills I bring to the table include scheduling, customer service, reception, organization, proofreading / editing / transcription, as well as accounts payable/receivable, HR, and collections. Administrative Director of Operations / Dragon Insulation & Consulting Brothers May 2022 to December 2024
I helped this start-up owner operator company grow into a stand-alone franchise. Responsibilities included HR/onboarding, payroll, scheduling, customer service, billing, AP/AR, calendar management, and marketing. Due to becoming a franchise and a corporate restructure under the new management which took effect in July 2024, I was laid off at the end of the 2024 calendar year. Practice Manager / UPG - Columbia, SC
January 2021 to July 2022
I was responsible for the day to day non-clinical operations of the practice to include staff management/ HR liaison, budget/finance, PTO management, vendor negotiations, and inventory management. I handle onboarding for new hires, train staff, communicate with and coordinate the physician schedules, and help facilitate credentialing and medical records generation. I manage a team of 4 staff (a FOC, 2 MA’s, and a Lab Tech/Phlebotomist), a physician, and a per diem nurse practitioner This office closed amid a corporate restructure wherein all private practices were closed and only pain management in and around the immediate area surrounding Atlanta GA were maintained.
Office Coordinator / General Surgical Associates Ltd Allentown, PA August 2005 to September 2018
This was a private surgery practice owned and operated by the Chief Of General Surgery for Lehigh Valley Hospital in Allentown, PA and his two (2) partners. I was the sole transcriptionist for the office. Once we transitioned into the age of voice recognition I assumed the responsibilities for purchasing all non-medical office supplies, pre- screening potential office staff candidates, managing the hospital and personal calendars for the physicians, managing a floater coverage calendar for vacations. I stepped away when the practice merged formally to become a Hospital Based Practice as my husband had fallen critically ill. Education: Insurance Claims Processing University 2020 Diploma Central Regional HS 1986 Skills • Microsoft Windows / Office • CureMD • EPIC • IDX • Latitude • Cerner/Sorian • Centricity • Dragon Voice Recognition Processing Software • Outlook • GMAIL • Social Medial Platforms. • Office Administration (10+ years) • Transcription • Proofreading • Medical Terminology • Medical Records
• Medical Scheduling • Insurance Verification • EMR Systems • ICD-10 • HIPAA • Medical Office Management (10+ years) • Medical Office Experience • Patient Care • Primary Care Experience • Anatomy Knowledge • Negotiation (5 years) • Revenue cycle management (3 years) • Practice management (10+ years) • Healthcare Management • Medical Receptionist • CPT Coding • Medical Billing • Accounts Receivable.
Contact this candidate