Customer Service A Team
Resume:
Victoria Meyners
Chattanooga, TN *****
********@*****.***
Professional Summary
Optimistic and ambitious professional with a strong ability to work collaboratively in a team environment. Known for problem-solving skills and the ability to perform well under pressure. Highly adaptable and easy to get along with, bringing a positive attitude to every challenge. Passionate about finding solutions and contributing to a productive, goal-oriented workplace. Authorized to work in the US for any employer
Work Experience
Host/Server
The Big Chill and Grill-Chattanooga, TN
May 2023 to February 2025
I sat people in the sections they liked to be sat in, I kept rotation for the servers. I also ran orders and busted tables. I cleaned the bathrooms. Swept and mopped the restaurant.
• Greeted and seated guests promptly, ensuring a positive first impression of the establishment
• Managed guest reservations and effectively communicated wait times to optimize seating efficiency
• Maintained a clean and organized host station, including menus, reservation books, and promotional materials
• Collaborated with servers and kitchen staff to ensure accurate seating assignments and timely service
• Provided exceptional customer service by addressing guest inquiries, concerns, or special requests
• Implemented an efficient table rotation system to minimize wait times during peak hours
• Assisted in coordinating large party reservations and accommodating specific event needs Housekeeper
Red Roof Inns, Inc.-Chattanooga, TN
April 2020 to September 2021
I changed linen on the beds, changed the trash. Cleaned all the bathrooms and everything in it. Swept and mopped the rooms and wiped everything down.
• Performed thorough cleaning tasks such as dusting, vacuuming, mopping floors, and changing linens to meet high standards of cleanliness.
• Assisted with the training of new housekeeping staff members on proper cleaning techniques and hotel policies
• Collaborated with other departments such as laundry services or concierge to provide seamless customer service experience for guests
Sandwich Artist
Subway-Chattanooga, TN
August 2019 to March 2020
I took orders and made sandwiches for the customers and also ran the register. I prepped food, and helped clean the restaurant at the end of my shift
• Prepared and assembled sandwiches, wraps, and salads according to customer specifications
• Maintained a clean and organized work area, following food safety guidelines at all times
• Operated cash register accurately for order processing and handled cash transactions efficiently Server
Waffle house-Chattanooga, TN
October 2016 to November 2017
I took orders and washed dishes and helped keep the restaurant clean
• Efficiently handled cash transactions and accurately processed payments using the point-of-sale (POS) system
• Provided exceptional customer service by promptly greeting and seating guests, taking orders, and ensuring a positive dining experience
• Managed multiple tasks simultaneously during busy periods while maintaining attention to detail Housekeeper/Breakfast Attendant
Wingate by Wyndham-Chattanooga, TN
September 2010 to March 2012
I fixed the breakfast bar in the am. Then I cleaned all stay overs and checkouts…
• Maintained cleanliness and tidiness of guest rooms, ensuring a comfortable and welcoming environment
• Collaborated with front desk staff to prioritize room cleaning based on guest check-in/check-out Lawncare/housekeeping/ customer service
Variety home improvements-Chattanooga, TN
July 1999 to February 2006
I did a little bit of everything with this job. It was a family owned business. I answered the phones. Set appointments for upcoming work, rather it be for lawn service, residential or commercial cleaning. I cleaned apartment buildings and personal residences. . I also ran lawnmowers and weed eater. Clean gutters, painted, pressure washed driveways,houses, decks, and I probably would still be working here if they had not gone out of business.
• Responded to inquiries from clients and employees in a timely manner, providing accurate information or directing them to the appropriate resources
• Greeted and welcomed visitors, providing a positive first impression of the company
• Scheduled appointments and maintained calendars for multiple executives, ensuring optimal time management
• Demonstrated strong time management skills by efficiently completing assigned tasks within specified timeframes
• Adapted quickly to changing priorities or urgent requests while maintaining quality standards
• Contributed to a positive work environment by fostering teamwork, mutual respect, and open communication among team members
Education
12
Red Bank High School - Chattanooga, TN
August 1998
Skills
• Cleaning Experience (3 years)
• Restaurant Experience
• Host/Hostess
• Food Preparation
• Typing
• Cashiering
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