Mary Ferrugio
HR Management Professional
************@*****.***
• 610-***-**** • Quakertown, PA
Accomplished professional with substantial experience in driving strategic HR initiatives and enhancing organizational performance within top-tier corporations.
Expert in talent acquisition, employee relations, and performance management to surpass recruitment and retention goals. Demonstrated proficiency in navigating complex labor laws, enhancing workforce analytics, and managing HRIS databases. Known for building and mentoring top-tier candidates, promoting a culture of diversity and inclusion, and cultivating strong partnerships with staff, executives, and all levels of management.
Professional Experience
Myco Mechanical, Inc., Telford, Pennsylvania 2015-Present Director of HR 2015- 2021 Human Resource Manager
Streamlined recruitment process in alignment with best practices by assessing resumes, validating credentials, and fostering strong relationships with candidates. Orchestrated comprehensive recruiting processes, encompassing candidate sourcing, conducting interviews, and ensuring clear communication throughout all stages.
Key Contributions:
Brokered employment offers to guarantee satisfaction and long-term engagement of premier candidates.
Successfully filled 200 positions, surpassed recruitment targets, and facilitated internship placements for numerous students.
Spearheaded the implementation of the Best Places to Work in PA program, resulting in 8 years of recognition within the top 30 medium-sized companies.
Enhanced employer branding by partnering with website developers to create our brand and website, focusing on our people and training.
Acquired better resume tracking by ensuring precision in data management within ATS systems.
Boosted external hiring by 40% annually over three years by fostering partnerships with Vocational Schools that specialized in Plumbing, Pipefitting, and Sheet metal trades to offer Apprenticeships and or Co-Ops.
Served as Plan Administrator for the company’s 401(k) program, ensuring compliance with ERISA, IRS, and DOL regulations. Oversaw plan operations, including employee enrollment, contribution processing, and plan audits.
Administered comprehensive employee benefit programs, including health, dental, vision, life insurance, and wellness initiatives for 200 employees. Managed the Open Enrollment process, including vendor coordination, employee communication, and system updates.
Served as the primary contact for employees regarding benefit inquiries, resolving issues promptly to enhance employee satisfaction.
Conducted regular Benefits benchmarking and negotiated with vendors to optimize offerings while reducing costs by 18%.
Celerity Integrated Service, Inc. Quakertown, Pennsylvania 2011–2015 Human Resource Manager
Key Contributions:
Collaborate with managers to coordinate HR-related procedures and protocols in various industries, including training on company-wide initiatives such as performance management, talent recruiting, and employee benefits.
Responsible for drafting and posting job descriptions for multiple job titles across four separate departments, in addition to implementing training programs, selecting content, and choosing training vendors.
Established open lines of communication with all levels of staff to encourage and maintain positive employee morale.
Partnered with managers to create employee manual covering issues including disciplinary procedures, code of conduct, FMLA policy, and benefits information.
Conducted exit interviews with staff to determine if corrective action may retain valued staff.
Discussed exit interview findings with senior management.
Maintained DOT drivers’ files for compliance and processed all background checks.
Awards
HR Woman of the Year – Association for Builders and Contractors 2018
HR Person of the Year - 2023
Education
Associates in Business Management Montgomery County Community College
Certifications & Licenses
Certificate in Professional Human Resource Management Villanova University
Active Shooter Awareness – PA Training for Health & Safety
Leadership Excellence Course – Leadership Academy
Areas of Expertise
Strategic Planning & Execution
Customer Relationship Building
Ethics & Corporate Governance
Decision-Making
Change Management
Talent Acquisition & Recruitment
Cross-departmental Collaboration
Performance Management
Compensation Negotiation
Team Leadership & Training
HR Policies & Procedures
Onboarding & Orientation
Stakeholder Communication