Executive Assistant Graphic Designer

Andre Robinson

Washington, DC ***-***-*** ********@*****.***

LinkedIn: https://www.linkedin.com/in/andre-robinson-sr-70525455/

Administrative/Executive Assistant & Graphic Designer

Summary

Results-driven Executive Assistant with 18+ years of experience providing high-level administrative support to senior executives and government agencies. Adept at managing complex calendars, coordinating meetings, handling sensitive communications, and optimizing workflow efficiency. Proactive problem-solver with exceptional organizational skills and expertise in executive scheduling, correspondence management, and office administration. Strong background in digital marketing, graphic design, and IT support.

Skills

Calendar Management

Project & Program Support

Office Equipment Support

Travel/Expense Management

Graphic Design (Adobe Suites)

Stakeholder/Vendor Mgmt.

Administrative & Operations

Microsoft Office Suites

Meeting/Event Coordination

Experience

Concierge – Part Time April 2023 – Present

Sunrise Senior Living Vienna, VA

Providing excellent hospitality as they are the first impression for all visitors into Sunrise community.

Greeting potential residents, families, visitors, managing both external and internal calls, taking and communicating messagesTwo-line bullet point here.

Provides an overview of community information for those inquiries in support of the marketing and sales efforts.

Monitoring the Bistro area for refreshments, music, cleanliness.

General administrative duties.

Welcoming and support the hospitality of a Sunrise community

Executive Assistant October 2022 – February 2025

TekPro Support Services – DHS FPS/PSO Washington, DC

Managed executive calendars, scheduled meetings, and prioritized urgent requests for senior leadership.

Acted as a primary point of contact, effectively liaising between executives, internal teams, and external stakeholders.

Conducted research, prepared reports, and handled confidential correspondence with discretion.

Led office workflow optimization initiatives, improving scheduling efficiency and communication strategies.

Provided logistical support for high-profile meetings, presentations, and conferences.

Plans, coordinates and ensure the Executive(s) schedule is followed and respected. Provides gatekeeper and gateway role, creating win-win situations for direct access to the Executive(s) time and office.

Communicates directly, and on behalf of the assigned Executive(s), with other Executives, staff, and others, on matters related to the Executive(s) programmatic initiatives.

Researches, prioritizes, and follows up on incoming issues and concerns addressed to the Executive, including those of a sensitive or confidential nature and determines appropriate course of action, referral, or response.

Provides a bridge for smooth communication between the Executive(s) office and internal divisions:

demonstrating leadership to maintain credibility, trust and support with senior management staff.

Works closely and effectively with the Executive to keep him/her well informed of upcoming commitments and responsibilities, following up appropriately.

Acts as a barometer, having a sense for the issues taking place in the environment and keeping the Executive updated.

Provides leadership to build relationships crucial to the success of the organization and manages a variety of special projects for the Executive, some of which may have organizational impact.

Successfully completes critical aspects of deliverables with a hands-on approach, including drafting letters of acknowledgement, personal correspondence, and other tasks that facilitate the Executive's ability to effectively lead their organization.

Prioritizes conflicting needs; handle matters expeditiously, proactively, and follows through on projects to successful completion, often with deadline pressures.

Prepare presentation materials.

Prepare, edit and assemble reports required for meetings and presentations.

Work effectively with personnel from other branches and divisions within FPS accomplish tasks.

Order, distribute, and maintain office supplies and equipment.

Coordinate with IT staff to provide support services for printers, copiers, scanners, and fax machines as required.

Complete other ad hoc assignments, as determined.

Administrative/Executive Assistant March 2022 – July 2022

Total Solutions Inc. - NASA Washington, DC

Scheduling a wide array of meetings (including coordination with senior Executive Assistants to identify unpublished opportunities and/or negotiate calendar options).

Logistics and full meeting support to include, but not limited to, VITS, Skype, Microsoft Teams and WebEx and scheduling conference room/meeting location for multiple boards and meetings

Assist with preparation of materials for civil servants for conferences, appointments, meetings, and similar situations.

Provide administrative support services for a variety of functions including move coordination.

Support OTPS with special events including conferences, seminars, etc. planning, coordination and support.

Calendar maintenance

Recording official minutes for live and virtual small and large group meetings on semi-technical topics.

Tracking and following up on actions resulting from these and other discussions.

Assessing OTSP ability to meet requested deadlines and altering OTSP leadership of incoming actions.

Establishing templates and other collaborative approaches to streamline action requests.

Integrating documents and presentations to prepare draft OTSP deliverables, including providing nontechnical editorial reviews.

Developing executive summaries to synthesize input for selected activities.

Establishing and updating multiple email distribution lists, both using Microsoft Outlook (Groups) as well as NASA systems.

Administering access for multiple OTSP sponsored groups in Microsoft Teams, as well as monitoring posts and utilization of the environment for potential actions and issues that require leadership attention.

Managing OTSP Microsoft SharePoint permissions, adoption, and utilization, including providing coaching to (new) team members on intended locations/permissions for products and group conventions for configuration management.

Using and publishing official meeting minutes for OTSP and OTSP-hosted internal NASA meetings using Microsoft OneNote and incorporating any real-time edits from team members into final cohesive form.

Modeling and encouraging the use of Microsoft Planner to track actions and ensure Planner activities reflect up-to-date status on ongoing activities being tracked.

Maintaining a OTSP team calendar in Microsoft Outlook/Teams to provide group awareness of travel, leave and major OTSP events.

OTSP Event Planning & Facilitation – Executes the logistics associated with OTSP-hosted workshops, trainings, lectures, and other events, including but not limited to:

Providing logistics insight during event formulation and design,

Developing products needed associated with event organization, internal approvals, agendas, schedules, procurements, arranging/tracking speakers, invitations/RSVPs, and support for travel preparations (for OTSP, NASA and external invited speakers).

Administrative Clerk II December 2013 – March 2022

The Nature Conservancy Arlington, VA

Operate government-furnished multifunctional devices (Canon, Konica, Kodak, Ricoh, Xerox) to reproduce electronic and hard copy documents

Perform routine maintenance and basic troubleshooting on office equipment, including copiers, scanners, printers, and fax machines

Scan and convert documents into various formats such as PDF, Word, and Excel

Coordinate office schedules by setting appointments, organizing meetings, distributing reports, and managing both internal and external communications

Facilitate new hire orientation, including an overview of the employee handbook, operational procedures, and safety protocols

Answer incoming calls and place outgoing calls to follow up with clients, vendors, and service providers regarding appointments and deliveries

Maintain office supply inventory and coordinate with vendors to ensure consistent availability of necessary materials

Support Office Services in mailroom operations, including receiving, sorting, opening, and distributing incoming mail; processing outgoing domestic and international mail; and preparing packages for UPS pickup

Digitally scan incoming mail and packages into Box and distribute them to the appropriate departments, while organizing physical mail by date for efficient tracking

Receive and process packages from carriers such as FedEx, UPS, USPS, DHL, and Amazon; verify contents and notify recipients via email

Design and produce high-quality visual content, including custom layouts, infographics, newsletters presentations, logos, flyers, signs, and banners for internal departments and the Production Center

Office Manager September 2006 – December 2013

Management Resource Services – ACS Washington, DC.

Managed Production Center at American Chemical Society that involves high volume reproduction request of confidential documents, meeting materials and special projects.

Maintain inventory of supplies, paper, and binding materials by ordering and unpacked items to be stocked within the office areas. Verified inventory by comparing the items to the physical counts of stock. Investigated discrepancies and adjusted errors. Stored items in an orderly and accessible manner in the supply room and in the other areas of the office.

Supervised team of 3+ by recruiting, selecting, orienting, training, and ensuring an effective day to day workflow.

Maintaining the maintenance on all print and copy machines. Providing routine service and maintenance to copiers, scanners, printers, and fax machines. Troubleshooting and repairing malfunctioning cartridges, printers, and copiers. Writing diagnostic reports and training manuals. Providing demonstrations and customer training.

Assist mailroom with overflow such as mail distribution, processing UPS, USPS, DHL and Fed-Ex packages, and faxing documents.

Managed all account billing and charge back accounts for departments, Compile and maintain documents and records of all billings. Prepare monthly or periodic reports of all billings.

Act as a “go-to” resource for contractors and staff—keeping a pulse on office culture and surfacing issues to the right stakeholders.

Plan coverage for absences, manage overtime needs, and oversee attendance and scheduling.

Serve as the first point of contact for employee relations concerns; escalate issues as appropriate.

Freelance Graphic Designer January 2010 – Present

Kreating Klassic Arrangements Washington, DC.

Create visual content including social media graphics, digital ads, presentations, brochures, logos, flyers, infographics, packaging, and more

Collaborate with internal teams or clients to understand project goals, target audiences, and brand guidelines

Present design concepts and iterate based on feedback

Ensure final graphics and layouts are visually appealing, on-brand, and delivered on time

Prepare and package files for web and print production, ensuring accuracy and quality

Stay up to date with design trends, tools, and technologies

Manage multiple projects simultaneously while meeting deadlines and maintaining high-quality standards

Education

05/2022 – Present, Southern New Hampshire University – Manchester, New Hampshire

Bachelors Graphic Design/Web Design – Completion Date: June 2026

06/2000, Goodwill Computer Center – Washington, DC

Certified Automated Office Skills, Certificate of Completion

06/1997 – 1999, FW Ballou Senior High School – Washington, DC

High School Diploma – Completion Date: June 1999

Training & Awards

Property Management Senior Living Administration Office Skills Graphic Design/Web Design

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