Customer Service Microsoft Office
Resume:
professional summary
experience
Vacaville, CA **688
W: ************@*****.***
Management & amp; leadership
skills
Seasoned in conflict resolution
Managing company database
(verified, edited and modified)
client information
Proficient in using Microsoft Office
Suite
Advance organizational,
multitasking & customer service
Presentation development
skills
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nailah
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Adept at leading teams to success, as demonstrated at Walmart, I excel in conflict resolution and am proficient in Microsoft Office Suite. My experience spans improving team efficiency, enhancing organizational systems, and driving customer satisfaction, showcasing a blend of strong management and technical skills.
Solano Family & Children Services Fairfeild, CA
September 2022 - Current
Childcare Provider
• Facilitated naptime routines for younger children according to individual needs.
• Monitored overall cleanliness of childcare facility, adhering to health department guidelines.
• Protected children with good safety and security policies.
• Organized creative activities and crafts to foster artistic expression and fine motor skills. Supervised outings to local parks, playgrounds, or other community spaces for recreational activities.
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Walmart Fairfield, CA
September 2021 - January 2023
Academy Team Lead
• Implemented strategies to improve overall team efficiency.
• Trained staff in job roles, business policies and industry best practices.
• Implemented innovative strategies to improve team performance and morale.
• Loaded, unloaded, moved, and transferred merchandise throughout store. In Home Support Services (IHSS) Fairfield, CA
January 2019 - August 2021
Home Health Aide
• Engaged patients with healthy conversation and entertainment.
• Administered medication on time using schedules and reminders.
• Kept client treatment on-track by administering prescribed medications.
• Administered prescribed oral medications under written direction of physician. Western Dental Vacaville, CA
March 2018 - January 2020
General/Ortho Receptionist
Developed and maintained filing system that improved document organization and retrieval.
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• Conducted basic bookkeeping tasks, including invoice processing and expense tracking.
• Directed numerous calls per day to appropriate recipients using multi-line system.
• Utilized office software for various administrative tasks, improving efficiency and accuracy. You Must Roll Transportaion Suisun City, CA
education
July 2009 - January 2018
Dispatcher/ Manager
Mobilized teams quickly for emergency needs, calling in team members and contractors to meet demands.
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• Prepared schedules and payroll for smooth team operations. Established open lines of communication with drivers while they were out on deliveries through various channels such as radio devices or mobile applications.
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• Restored service by scheduling and organizing crew assignments. Certification - Medical
Blake Austin College, Vacaville
Valedictorian
January 2017
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