Office Manager Sales Associate

Darlene Trask

* ******* *****, *********, ** ****2 978-***-**** *************@*****.***

**/*/** – Present Donahue’s Fish Market, Plaistow, NH/Sales Associate

Sales, support and service to general public for locally-owned seafood company. Prepare product, shelve and populate food and non-perishable items multiple times daily; maintain product displays & equipment. Heavy lifting/long periods of standing required. Display excellent customer service skills and problem solving on an ongoing basis enhancing the overall positive customer experience.

01/16/22 – 09/3/23 Holiday Retirement/Birch Heights – Office Manager

Completed virtual classes/certifications while navigating new ownership using proprietary software applications as well as Microsoft Outlook. Responsible for all accounts payable functions at this location. Schedule maintenance requests for apartments & common area issues. Assembled welcome kits, weekly dining menus and completed private dining/billing orders and special function notices. Maintained confidential records such as emergency contact, care, medical staff/provider data. Assisted with onboarding new tenants including facility/room tours. Perform wellness checks and emergency service support when devices activated (ordered, registered, tracked & maintained/ tenant devices). Waitressed in dining hall due to staff shortages and assisted chef in kitchen prep and meal service as a result of Covid. Closer for the facility at night securing access points.

11/1994 – 12/2022 Excalibur Data Recovery, Inc., Founder and President

7/2014 – 3/31/23 Vantex Data Recovery, LLC, Founder and Managing Partner

In 2014, Excalibur partnered with another Recovery facility to create Vantex Data Recovery, LLC.

The two firms successfully consolidated operations and became a single, NH-based entity.

President/CEO startup 1994. Established policies and procedures for daily operations while anticipating evolution and growth. Established cutting edge laboratory and dynamic team members. Provided employee benefits (business insurance, health, retirement, unemployment benefits, 401K etc.). Negotiated contracts, established marketing strategies, educating corporate and private sectors on value of niche-oriented product and service; developed partnerships with vendors in related fields of computer support and services. Performed accounting (invoicing customer accounts, A/R and A/P and collections); negotiated vendor services. Generated business alliances supporting the company mantra and ‘guideline of excellence’. Maintained legal obligations & compliances (state and federal tax filings, unemployment, workman’s compensation and business registration in a variety of US based corporations). Hired subcontractors as needed. Developed and launched one of the first known competitive websites when world wide web (www) first introduced dominating presence over competitors.

1989-1994 Randomex - District Sales Manager

Managed department of a mainframe computer technology company. Supported phase-out of older technology (disk packs) with hard drive technological advancements. Scheduled routine and emergency disk pack cleaning services for clientele. Promoted sales and service of proprietary operating system PCs (non-Window based competitors for that period.). Solicited contracts while educating buyers on PC performance and data storage through on-site assessment of the environment then customizing contracts best suited for the client. Travel to Laguna Beach, CA Headquarters and satellite facilities for training, sales & marketing meetings as required.

1979 – 1989 Raytheon Co, (Bedford, MA), RCA (Burlington, MA) & ADAGE, Inc. (Billerica, MA)

ADAGE - International Sales Manager. International travel to promote state-of-the-art workstations that preceded the introduction of Personal Computers (PCs). Acquire and process client orders. Supervise initial parts acquisition, oversee production, quality control and shipment release for order deadlines. Position required comprehensive understanding of import and export regulations and enforcing regulations relating to recipients in various countries. RCA - Division Secretary. Answering phones for all division Engineering departments, preparing reports, maintaining budgets, scheduling meeting (taking minutes), arranging business trips and acquiring supplies. RATHEON – Department Secretary. Parts Distribution Division. Government security clearance received.

PART-TIME EVENING EMPLOYMENT: July 2019 - December 2021 included Appliance Sales at Home Depot, Plaistow, NH, Bartender at The Sargent Club, Methuen, MA and Seasonal retail Sales Associate at Dollar Tree, Plaistow, NH

EDUCATION: 1979 Graduate of Wilmington High School, Wilmington, MA - 1979 Certified by Burdett Business School, Boston, MA

1980’s Management/Marketing evening classes through Middlesex community College, Bedford, MA

VOLUNTEER WORK: 1996-2012 Fundraiser/Event Coordinator Haverhill Senior Baseball, Haverhill, MA

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