Direct Support Personal Care
Resume:
Meryem Khadrane
Jacks Towing Dispatcher
Norfolk, VA
*******@*****.***
To obtain a challenging position in a business that will utilize my skills and knowledge and offer opportunities for further learning experiences. Authorized to work in the US for any employer
Work Experience
Behavioral Specialist
A&C Alternative Care LLC-Norfolk, VA
November 2019 to Present
• Provide one-to-one and small group emotional support and behavioral interventions to client in the school setting based on medical needs of the client
• Prompt interventions in the areas of: behavior management, conflict resolution, anger management, and peer interaction skills based on the IEP goals or behavioral treatment plan provided by a Behavior Consultant
• Collect daily data and document progress notes in a prescribed format for each session with the client
• Provide direct support for client to meet their personal care needs Videographer/Editor
Morockofilms-Norfolk, VA
September 2004 to Present
• Film videos on set or on location.
• Ensure that equipment for a shoot is present and working.
• Plan the shoot with the creative team and the client.
• Edit footage in post-production.
• Direct other camera operators so that the needed footage is acquired. Jacks Towing Dispatcher
Jacks
December 2016 to June 2018
Currently There)
Dispatcher
• Answers phones in a timely, friendly and professional manner. Investigates the needs of the caller to appropriately dispatch the best service vehicle and driver to meet the needs of the customer and the goals of the company.
• Dispatch calls for service based on the skills needed to assist the customer, driver proximity to customer and type of service vehicle needed.
• Completes shift reports timely and accurately, collects driver logs daily, assists with mileage records, fuel used, repairs made, and other expenses.
• Exchange information with other dispatchers during shift change so that they are informed and ready for business.
• Track information necessary to properly complete the COD Log Sheet, the Call Exception Log Sheet, as well as the Daily Operations Report Sheet for each shift worked.
• Keep accurate records of time of departure or dispatch, time of arrival, and time of call completion, as well as tow destinations.
• Use GPS tools to track the location of company vehicles to aid and assist in prompt service and document progress and/or delays encountered in providing service.
• Ability to exercise a high degree of good judgment and independence while evaluating emergency and non-emergency situations and the ability to make split-second decisions
• Ability to operate a wide variety of computers, radios and recording equipment Supply Chain Data Entry Personal
UVA Hospital-Charlottesville, VA
January 2013 to October 2016
• Conducted Paperwork for Receiving from outside deliveries.
• Used PeopleSoft and Excel to conduct business daily.
• Responsible for 6 Clerks to complete deliveries throughout the hospital.
• Printed Orders On Daily Basis.
• Familiar with most hospital items and solutions.
• Had to multitask controlling desk, phones and window.
• Knowledgeable with Windows including Word, Access, Excel and PowerPoint.
• Knowledgeable of medical terminology and computer keyboarding skills.
• Familiar With Pyxis machine, scanners, handhelds and etc Supervisor
University of Virginia-Charlottesville, VA
September 2009 to December 2012
• Manage 35 employees at UVA Dining hall.
• Manage front line and floor.
• Dining hall feeds 1,100 students in 3 hour range.
• Handle any problems that arise.
• Conducted paper work at the end of shift.
• When shift ends secure all doors and building.
Caregiver/Personal Assistant
SSVA-Virginia Beach, VA
August 2008 to August 2009
Support Services of Virginia
• Provided assistance with cooking, cleaning, bathing and monitoring clients health and safety at all times.
• Assisted adults with autism and those who were mentally challenged with their social skills and everyday life needs.
• During severe behavioral episodes clients would self abuse their selves and staff would help comfort and distract clients with positive thoughts.
• Completed training objectives and work books daily with clients. Assisted with Day supports when needed.
Certified in CPR & First Aid.
Homeland Security
Automation Precision Technology
December 2006 to August 2008
NOB
Homeland Security
• Secured Naval Airport entrance.
• Checked military ID's, x-rayed luggage and conducted full body searches with security wands,
• Conducted hourly airport security tours.
• Managed personal entrance and all eyes for each door. Customer Service Representative/Sales Representative Navy Exchange-Norfolk, VA
April 2002 to December 2006
• Received money from customers and operated register.
• Managed returns and exchanges from unsatisfied customers.
• Trained new cashiers' in different departments on the floor.
• Expanded sales because suggestions made to customers. Education
on Business Management in Business Management
Tidewater Community College
2003 to 2005
Skills
• Dispatch (4 years)
• Logistics
• Trucking
• Adobe Premiere (7 years)
• Photography
• Cooking (10+ years)
• Teaching
• Hospital experience
• Customer service
• Sales
• Data collection
• Autism Experience
• Video Production
• Cash register
• Cash handling
• Conflict management
• Communication skills
• Bilingual
• Applied behavior analysis
• Experience with children
• Filming
• Adobe Creative Suite
• Social media management
• Final Cut Pro
• Organizational skills
• Post-production
• Video Editing
Certifications and Licenses
Driver's License
March 2020 to September 2025
CPR Certification
April 2022 to April 2024
First Aid Certification
April 2024 to April 2024
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