Alicia Ordenana
Houston, TX *****
****************@*****.***
Work Experience
Assistant Teacher
North east stem academy-Houston, TX
March 2023 to Present
• Assisted lead teacher in creating and implementing lesson plans for various subjects
• Provided individualized support to students with special needs, ensuring their inclusion and participation in classroom activities
• Managed classroom behavior by implementing positive reinforcement strategies and maintaining a safe and respectful learning environment
• Collaborated with other assistant teachers to develop engaging educational materials and resources
• Supported lead teacher in assessing student progress through observation, testing, and evaluation of assignments
• Facilitated small group activities to reinforce lesson concepts and promote active student engagement
• Supervised students during recess, lunchtime, and field trips, ensuring their safety at all times
• Assisted in the preparation of classroom materials such as worksheets, visual aids, and instructional displays
• Provided one-on-one tutoring to students who required additional academic assistance outside regular class hours
• Communicated regularly with parents regarding student performance, behavior issues, and upcoming events or projects
• Attended professional development workshops to enhance teaching skills and stay updated on current educational practices
• Maintained accurate records of attendance, grades, assignments completed, and other relevant student information
• Supported lead teacher in managing administrative tasks such as taking attendance or distributing handouts
• Monitored student progress through formative assessments
• Differentiated instruction according to individual student needs
• Created a positive learning environment by fostering open communication among students
• Assisted in organizing field trips that aligned with the curriculum objectives
• Collaborated with the lead teacher on curriculum planning based on state standards
• Implemented technology tools into lessons to enhance learning experiences for students (e.g., interactive whiteboards)
• Implemented behavior management strategies effectively within the classroom setting Field Manager
Maid Brigade-Deer Park, TX
August 2023 to March 2024
Making route logs, check on customer complaints, call back customer, and make sure the maids are doing what they hired to do, if needed, I will go out to clean houses Receptionist/Operator
VISION LOGISTICS-Houston, TX
July 2023 to August 2023
Upload documents, making appointments, answer and making calls, filling out paperwork. Front Desk Clerk
Medical Clinic of Houston, LLP-Houston, TX
November 2022 to July 2023
Schedule patient appointment, answering phone calls, ordering patient charts, patient care in and out Customer Service Representative
Amtex Auto Insurance-Houston, TX
August 2022 to October 2022
Answering and making calls, setting appointment
Sales Associate
James Avery Craftsman Jewelry-Houston, TX
September 2017 to August 2022
anticipated customer needs and provided them with high quality service while upholding brand standards and values to ensure Customer satisfaction,also while meticulously Handling POS System transaction Including cash credit card exchanges Refunds And refunds ensure seemless and accurate cash flow Cashier/Sales Associate
Jeds hardware-Houston, TX
June 2018 to May 2019
Sales Associate
Spirit Halloween-Houston, TX
September 2017 to November 2017
Maintained and organized and clean store while helping customers find Items they needed Charlotte Russe Sales Associate
Charlotte Russe, Inc-Houston, TX
November 2016 to March 2017
Maintained a clean,organized inventory and curated displays of rotating seasonal clothing and accessories. Happily guiding customers through the process of successfully finding their ideal style. Education
Some college in Associate of Art
Lone Star College System - Houston, TX
Present
High school diploma
Macarthur High School
Skills
• Spanish
• Customer service (6 years)
• Filing (2 years)
• Merchandising
• Bilingual
• Hospitality
• Computer skills
• Sales (4 years)
• Reliability
• Flexibility
• Soldering (3 years)
• Organizational Skills
• Typing
• Night audit
• English
• Time management
• Cash Handling (6 years)
• Retail Sales (5 years)
• Cashiering (4 years)
• Records management
• Medical Records
• Guest services
• Front desk
• Computer Skills
Languages
• English - Expert
• Spanish - Intermediate