Assistant Manager Facility Management

SIAB RAHMAN

Soft Service Assistant manager

As sahafa -13321 Riyadh, KSA +966-********* *.**********@*****.*** https://www.linkedin.com/in/siabrahman/ P R O F E S I O N A L PROFILE

A seasoned and skilled professional offering over a decade of experience in the field of Housekeeping Management, Hotel Management, Preventive Maintenance, Facility Management, etc.

Worked with Tadbeir Facility management, RIYADH [ RETAL Properties ], as Soft Service in charge . Client: THIQAH Property management THIQAH Headquarters RIYADH.

BSc Hotel Management from SCT Institute of Management Bangalore, Karnataka.

Proven track record of providing performance evaluations regarding colleague probation periods, annual. performance reviews, promotion or transfer consideration and salary reviews.

Demonstrated abilities at ensuring that appropriate standards of conduct like dress, hygiene, uniform and appearance are maintained by the colleagues in the housekeeping department.

Adept at managing all aspects of housekeeping management & preopening operations which includes budgeting, forecasting, analyses, and solve problems develop, plan, and implement short- and long-range goals, leadership. Recruitment skills, staff training, cost control and revenue generation.

A strong team player with excellent analytical, communication, problem solving and interpersonal skills. W O R K EXPERIENCE

Soft Service in charge Since June’20- 2024 to till Tadbeir Facility management, Riyadh -KSA.

Handling THIQAH HQ, soft service supervisor relating to Housekeeping.

Regular visits to buildings across our site to monitor standards of cleanliness.

Assisted in staff training to develop successful cleaning methods to improve efficiency and productivity.

Identifying and placed correct number of cleaning personnel per job.

Monitoring work quality and providing training to employees with the mixing of chemicals machineries & tools equipment.

Ensuring that all staff has access to the appropriate resources and equipment to carry out their role.

Ensuring all record keeping and documentation is completed in a systematic and timely manner.

Ensuring that all staff complete their tasks to the standards determined in work schedules and to escalate any on-going issues to the Facility Manager where necessary.

Attending joint audits with client representatives.

Ensuring specialist sub-contractors are compliant with Tadbeir Code of Conduct, and are

Providing efficient service in line with SLAs.

Conducting regular Health & Safety inspections and take corrective action where issues have been raised. And Ensuring that Health & Safety standards are maintained in the department

Conducting risk assessments as required in line with company procedure.

Developing safe work instructions where necessary.

Monitoring third party service provider staff levels as per Tadbeir’s contractual requirements.

Providing flexible cover for the Soft Services Manager when required.

Overlooking performance of more than 90 staff and Team leader, planning, organizing and directing team members to ensure the highest degree of guest satisfaction.

Ensuring monthly performance evaluations in line with contractual SLA/KPIs.

Managed Day-to-Day and event cleaning operations, ensure efficient staffing, and budgeted costs. P R E V I O U S EMPLOYMENT

Soft service Supervisor Aug 2021 –Oct 2024

Berkeley Service, Abu Dabhi YAS Island

Housekeeping Head Supervisor Preopening March 2016 –April 2021 Blue Diamond Al Salam Resort, Fujairah 377 rooms

Trainee Housekeeping Supervisor Sept’2014 – Dec’2015 IHG Doha, Qatar 375Rooms

Rooms attendant Jan’2011 – July 2014

Le Meridien Marriott International Saudi Arabia 1500 Rooms P R O F I S I O N A L SKILL

CERTIFICATION

Service Culture Training Certificate for Guest Services in 2011 from Starwood hotel &resorts - Marriott International.

Letter of appreciation from H.R Director from Le Meridien-Towers Makkah in 2011.

Letter of appreciation from Saudi hajj ministry in 2011.

Letter of appreciation from H.R Director Le Meridien- Makkah in 2012.

Best of the Month Le Meridien.

BICSc

UAE Driving License & Saudi Driving License

SCOLARIC

BSc Hotel Management Graduate 2007-2010

SCT Institute Bangalore, Karnataka India

+2 2005-2007

GMVHSS Nilambur Kerala,India

SSLC 2005

GMVHSS Nilambur Kerala,India

P E R S O A L SNIPPETS

Date of Birth : 11-11-1989

Language : English, Hindi, Arabic

Passport No. : R7695624

Visa Detail : Residential Visa transferable iqama

Continuous improvement mentality, Ability to work in a team as well as independently

Able to foster good relations with colleagues and other departments and be a good team player

Flexibility, excellent attention to detail and ability to identify key issues. Able to work under stringent deadlines and high pressure environment to meet deadlines.

Excellent understanding of cleaning processes,machineries, chemicals and monitoring of these processes and adaptable to change & Issue resolution abilities and decision making abilities.

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