Legal Operations Contract Management

Pallak Mahajan

Cell: 412-***-****

E-Mail: *******.******@*****.***

Location: Pittsburgh, PA

Professional Summary

• Committed Professional with 6 years of experience in Legal, Paralegal and IT industry

• 6 years of experience in Contract Management, Contract Migration, Contract Drafting, Red lining, Contract Abstractions, Contract Review, Negotiation and Vetting of various types of contracts

• Responsible for Streamlining and Managing team and Legal workflows, along with analysis and capturing pre and post Contract Obligations

• Experience in Contract Negotiation, leading and driving complete Contract Lifecycle Management projects

• Primarily worked in Financial, Insurance, Healthcare, Aviation and Energy domains

• Working experience with US Clients and worked with teams located across different geographical locations

• Excellent Interpersonal, communication Analytical and Problem-solving skills

• Highly committed to Goal accomplishments for self and team

• Strong organizational and prioritizing skills with high level attention to detail Computer Proficiency

Contract Management Tools: Ariba, COUPA and Nia (Infosys Artificial Intelligence tool), CLM (Contract Lifecycle Management), Quorum, Icertis, OMS, AIML

Software Packages and Tools: JIRA, ServiceNow, Confluence, Microsoft Project, MS Office Suite including Microsoft Word, Excel, PowerPoint, OneDrive, SharePoint, VISIO, Microsoft applications, such as Outlook, Teams, Word, Excel, PowerPoint

Academics

2009 – 2011: Master’s (LLM) in Business and Corporate laws, New Law College, Bharti Vidyapeeth, Pune

2004-2009: Bachelors (BA LLB) New law college, Bharti Vidyapeeth, Pune Accrediations

ServiceNow - Legal Service Delivery

Assignments – Infosys Work Experience (August 2022 - October 2016) The details of the various assignments are listed below: Project 1. SOW Review and Risk Analysis

Customer Infosys Multiple Projects

Period Feb 2021 until Aug 2022

Description Responsibilities include Drafting, Monitoring, Redlining, Execution, Risk Analysis and Reports on Project Performance, Communicating Project Status and send updates to Clients and Stakeholders.

The engagement was for Analysis of SOW Review, Deviation, AIML Training of tool which helped Infosys in understanding the risk involved on the Signed SOWS and providing day-to-day contract administration support through contracting life cycle activities from contract negotiation to signature

Roles &

Responsibilities

• Responsibility includes understanding the requirements, planning, Drafting execution, and transition of tasks.

• Performing the administration, review, negotiation, and analysis of contracts to ensure compliance with specifications, organizational policies.

• Advising on analysis or studies to ensure compliance with operational goals and deliverables are legally sufficient, accurate.

• Administrating the contracts during the entire lifecycle according to a playbook.

• Review solicitations, modifications, extensions, and all contractual documents for accuracy

• Ensure compliance with company policies, procedures and Corporate Risk directives with management implications and remediation plans

• Scheduling Daily Scrum meetings with project stakeholders and team members for Project status and updates

• Coordinate areas of communication within stakeholders having impact on scope, budget, risk and resources and ensure to send updates and Project status to client and stakeholders

• Work with internal organization and cross functional teams to ensure support for Contract negotiation, review policies, approval matrix in complete negotiation workflow

• Help and mentor team members to resolve problems related to projects Worked on automation of workflows and risk mitigation during the course of project

Tools Microsoft Project, OneDrive, JIRA, Confluence, OMS, Icertis, NIA, CLM Project 2. Document Drafting and Red Lining

Customer Next Era Energy

Period Nov 2020 until Jan 2021

Description Provide administrative, filing and process support for real estate, from file creation, filing, maintenance of electronic lease files, and document distribution Roles &

Responsibilities

• Working directly with client, and responsible for Developing, Executing and implemented the changes to bring out the desired results

• Prepare contracts in accordance with prescribed templates, guidelines, and established contract policies and procedures

• Drafting various contracts and redlining them

• Worked on Data activation agreement, subscription agreement, variation order, Framework agreement, Equipment agreement.

• Provide excellent customer service throughout all activities and interfaces.

• Analyze and captured pre and post Contract Obligations. Creating contract templates for various agreements as per client specifications and supporting lease agreements

• Draft, edit and finalize a broad range of several important Legal clauses in the contract as per client’s request

• Save copies of all contract documents into a single file location Quorum Tools Quorum, OneDrive, Microsoft Excel, Word, SharePoint Project 3. Artificial Intelligence Implementation

Customer Bank of America

Period Jan 2019 until Oct 2020

Description Project activities include execute, managing project and coordination activities with different teams and groups.

The effort was primarily focused on tool training by tagging process and creating Intent\Entity. Contract Abstractions along with tool training. Roles &

Responsibilities

• Worked as Project Lead and coordinating with various teams in preparing and training the tool effectively by reviewing multiple contracts over the project duration

• Worked on AI (Artificial Intelligence) tool - NIA in which we develop, train and monitor the progress and deliver the project in stipulated timelines.

• Review and update template of prepared responses for Client Questionnaires.

• Track and monitor timely responses to client, stakeholders having impact on scope, budget, Risk and resources

• Scheduling daily\weekly meetings and coordinating with different corporate teams, Business users and Onshore/Offshore team.

• Help schedule training for team members and mentor team members to resolve- problems related to projects

• Confirm key contract terms and generating contract templates

• Legal analytics skills used for legal research, to develop strategies for cases, and even business development.

Tools Microsoft Project, NIA, Visio, SharePoint, OneDrive Project 4. Document Migration

Customer Zurich

Period Jan 2018 until Dec 2019

Description Project activities include lead and coordinate activities with team. Help and mentor team members to resolve problems related to applications and projects. The effort was to review, abstract, perform data cleansing and upload in a new platform Roles &

Responsibilities

• Worked as Team lead for a small team of 8 members where all the metadata fields were cleaned, migrated and uploaded

• Providing effective support to project owners in contract structuring, preparation and negotiation with vendors on the cost side.

• To ensure that team cater to the need of the business and provide Application support per Service Level Agreement.

• Cleansing and refining of all metadata fields and key contract clauses in master excel spreadsheet

• Migrated 80,000 contracts from Ariba to Coupa

• Training of new resources, tool training

• Review, analyze, and develop responses to Client Questionnaires

• Preparing status reports, Identifies areas for process improvement Tools Ariba, Coupa, MS Excel, PowerPoint

Project 5. Creation of Manuals and HTMLs, Abstraction, Automation of Metadata Customer Lexis Nexis, Honeywell

Period Oct 2016 Until Dec 2017

Description Preparing Manual, Contract abstractions of meta data fields Getting approval from clients and uploading on CLM tools, Contract and document data extraction; verified deliverable documents for completeness. Roles &

Responsibilities

• Actively involved in project scoping, client engagement, invoicing, business and process development and workflow processes.

• Conducting legal research Prepared Legal guidance manual

• Review Final contract against agreed and approved terms

• Risk Management – Identifying risks in contracts and proposing mitigation plans to outside counsel and development team.

• Facilitate team and client meetings effectively and conduct daily status meetings with project

• Trained first level trainees

• Handling and resolving queries, contract-related problems with in team and daily progress reports, and tracking of total time billed by the team for project managers Tools Lexis Nexis Website, Icertis, Ariba, Excel, PowerPoint, MS Word, Jira

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