Product Manager Senior

Kanu Sharma

914-***-**** ************@*****.*** US Resident Green Card Holder

PROFESSIONAL SUMMARY

Results-driven Product Owner with 13 years of experience leading the development, execution, and optimization of products across diverse industries. Skilled in Agile methodologies, cross-functional collaboration, and managing product roadmaps to deliver impactful results. Proven expertise in defining product vision, gathering requirements, and prioritizing features while driving product innovations that enhance operational efficiency and customer satisfaction. Adept at managing product lifecycles from concept to delivery, ensuring continuous improvement and value realization across various domains. CORE COMPETENCIES

• Product Management & Strategy: Product vision, roadmap development, backlog management, feature prioritization

• Agile & Scrum: Scrum, Kanban, SAFe, sprint planning, backlog grooming, cross-functional collaboration

• Customer-Focused Development: User needs assessment, customer feedback integration, user story creation

• Technical Proficiency: Salesforce, DataLake, Jira, Informatica PowerCenter, Control-M, SQL, PL/SQL

• Cross-Functional Team Leadership: Stakeholder management, mentoring, collaboration, team performance optimization

• Operational & Compliance Excellence: ITIL standards, regulatory compliance, risk management, data-driven decision making

• Contract Management & CLM: Contract lifecycle management (CLM), Icertis Contract Management System

(ICM), Amendment Management, Clause Libraries, Approval Processes PROFESSIONAL EXPERIENCE

Hexaware Technologies

June 2012 – Present

Product Owner (Client: Freddie Mac; April 2020 – Present)

• Defined and executed the product vision and strategy for contract management solutions, aligning the product roadmap with business objectives and client requirements, driving efficiency, compliance, and continuous improvement.

• Led end-to-end solutioning for complex business challenges, identifying pain points in workflows, analyzing root causes, and designing scalable, technology-driven solutions.

• Collaborated with cross-functional stakeholders to develop and manage product budgets, forecast expenditures, and ensure alignment with financial goals, ensuring successful on-time, within-budget delivery of strategic initiatives.

• Directed resource planning and allocation, optimizing team capacity and skill alignment to meet project requirements and achieve timely delivery of key product features.

• Spearheaded project planning for upcoming initiatives, defining objectives, milestones, and delivery timelines to support organizational goals while improving process efficiency.

• Worked closely with business stakeholders to gather and refine requirements, prioritize features, and ensure alignment with organizational goals and legal compliance standards.

• Translated business needs into actionable user stories and acceptance criteria, ensuring clear objectives for enhancing workflows and reducing manual processes.

• Led implementations by driving integration with upstream/downstream systems such as Salesforce, DataLake, and other enterprise applications, ensuring seamless data flow and improving visibility and compliance across platforms.

• Conducted workshops with cross-functional teams, refining epics and designing innovative solutions for automating processes, reducing manual intervention, and improving data accuracy.

• Managed and prioritized the product backlog, ensuring timely delivery of high-impact features such as contract approvals, electronic signatures, and compliance tracking.

• Facilitated Program Increment (PI) planning sessions, defining objectives, interdependencies, and timelines, ensuring successful rollouts of enhancements across Agile sprints.

• Demonstrated expertise in Agile frameworks, overseeing the Requirements, Design, Build, Test, Deploy, and Support phases of system enhancements, ensuring client expectations were met with each release.

• Delivered comprehensive business feature plans for initiatives, aligning technical execution with evolving business needs.

• Performed hands-on functional configuration within the Icertis platform, including creating and managing new contract types, associated document types, and contract lifecycle workflows to streamline processes.

• Developed Business Requirements Documents (BRDs) for key enhancements, including Amendment Management, Selective Association Selection, Search Feature Enhancements, and Elastic Search Sync Utility Enhancements to improve Icertis platform performance and user experience while ensuring alignment with business needs and compliance standards. Product Owner (Client: AllianceBernstein; Sept. 2017 – March 2020)

• Defined and executed the product vision for the Gresham Clareti Transaction Control (CTC) platform, leading the transition of reconciliation processes from State Street to internal operations. This reduced operational costs by 40% and improved process efficiency.

• Managed the entire product lifecycle by defining product requirements, creating user stories, and developing clear acceptance criteria for the CTC platform. Led the integration for daily reconciliation of cash and positions asset, ensuring alignment with technical and business goals.

• Prioritized the product backlog in collaboration with stakeholders, balancing client feedback, business needs, and operational constraints. This resulted in the successful delivery of high-priority features, improving reconciliation workflows and increasing data accuracy.

• Facilitated Agile transformations within the team, implementing best practices such as Sprint Planning, Backlog Grooming, and Retrospectives.

• Managed a 24/7 production support team of 23 professionals, overseeing the support and maintenance of 50+ mission-critical applications, ensuring 99% system uptime.

• Designed and executed service improvement initiatives, optimizing workflows and reducing incident resolution times by 25%, significantly enhancing service delivery and client satisfaction.

• Coordinated disaster recovery and business continuity plans for high-priority systems, ensuring operational availability in the event of system failures, achieving 98% recovery rate.

• Collaborated with cross-functional teams and external vendors to resolve technical issues, streamlining incident management and improving system stability.

• Managed the interview and selection process for Production Support Analysts, ensuring the onboarding of skilled professionals to maintain operational excellence.

• Led pursuit teams in reviewing RFPs and building tailored content to respond to pursuits, ensuring alignment with client needs.

Product Owner (Client: AllianceBernstein; Oct. 2013 – Sept. 2017)

• Led the product strategy for the Mutual Fund Accounting application, focusing on automation, system resilience, and regulatory compliance across reconciliation and reporting workflows.

• Collaborated with operations, accounting, and infrastructure teams to gather business and technical requirements for scheduling, data integration, and exception handling, translating them into clear user stories with prioritized backlog items.

• Oversaw the onboarding of new modules and enhancements through the Acceptance-Into-Service (AIS) process, ensuring seamless deployment, operational readiness, and minimal downtime.

• Partnered with engineering teams to enhance ETL performance using Informatica PowerCenter, resulting in a 15% improvement in data processing speed and a 25% boost in overall system throughput.

• Defined and refined functional requirements for incident management, release coordination, and compliance tracking in accordance with ITIL standards, reducing incident resolution time by 20%.

• Drove initiatives to automate system health monitoring and disk management through scripting and platform tools, improving platform reliability and reducing manual intervention by 30%.

• Collaborated with audit and security teams to embed compliance requirements into product design, maintaining full audit readiness and achieving zero non-compliance findings throughout the engagement.

• Led UAT planning and business validation efforts for product releases, ensuring feature alignment with end-user needs and operational benchmarks.

• Facilitated sprint ceremonies, including backlog grooming and sprint planning, to support incremental delivery of enhancements and platform stability improvements. Business Analyst (Client: AllianceBernstein; June 2012 – Sept. 2013)

• Partnered with operations and technology teams to analyze scheduling and automation requirements, contributing to the design and optimization of batch job workflows.

• Created functional documentation and collaborated with developers to translate operational needs into actionable system configurations using Control-M.

• Participated in root cause analysis and post-incident reviews to identify recurring issues, recommending process improvements that enhanced scheduling efficiency by 15%.

• Conducted impact assessments and supported change management activities aligned with ITIL standards, reducing system errors and response times.

• Supported data validation efforts and coordinated production updates to ensure consistency and accuracy across key financial systems.

• Actively contributed to requirements elicitation and process documentation for system enhancements, fostering improved cross-functional communication and stakeholder alignment. CERTIFICATIONS

• PMI - Project Management Professional (PMP)

• Certified in Icertis Contract Lifecycle Management (CLM) Solution (ICI Administrator)

• Certified in Icertis Contract Lifecycle Management (CLM) Solution (ICI AIML Practitioner)

• Certified in Icertis Contract Lifecycle Management (CLM) Solution (ICI Proposal Management Consultant)

• Certified in Icertis Contract Lifecycle Management (CLM) Solution (ICI Obligation Management Consultant)

• Certified in Icertis Contract Lifecycle Management (CLM) Solution (ICI Practitioner)

• Certified in Software Delivery Management skills (Scrum Master)

• ITIL 2011 Foundation Certified

• NISM Series VIII: Equity Derivatives Certified

AWARDS & ACHIEVEMENTS

• Recognized as Star of the Quarter, Consistent Performer, Ace Performer, and Top Performer for outstanding contributions.

• Received numerous client appreciations for excellence in service delivery and project execution. EDUCATION

Bachelor of Engineering (B.E.) – Computer Engineering TECHNICAL SKILLS

• Programming: Unix, SQL, PL/SQL

• Databases: Oracle, Microsoft SQL Server, Sybase

• Tools & Platforms: Icertis Contract Management System, Informatica PowerCenter, Control-M Scheduler, SmartStream Financials, JIRA, COGNOS, Clareti Transaction Control (CTC), Microsoft Office Suite, and Visio

Contact this candidate