Customer Service Data Entry
Resume:
Brittany Berry
Clute, TX
************@*****.***
Dear Employment Department,
I am writing to express my strong interest in the position available. With a proven track record in customer-centric roles, I believe my extensive experience and skills align perfectly with the requirements for this role. In my previous role as a Sales Associate at DSW, I consistently provided exceptional customer service while actively engaging with customers to meet and exceed sales targets. My in-depth product knowledge within the retail industry allowed me to explain product features, suggest complementary items, and monitor inventory levels efficiently. I am adept at processing transactions accurately, building strong customer relationships, and resolving issues promptly. My commitment to store cleanliness and adherence to security protocols ensure smooth operations. During my time as a Cashier at Chevron, I continued to excel in customer service, accurately handling cash and card transactions. Maintaining a clean and organized store environment, I verified customer identification for age-restricted purchases and contributed to inventory management and restocking efforts. My dedication to security and safety protocols further demonstrated my commitment to excellence. As a former Store Manager at Cartridge World, I oversaw store operations, provided excellent customer service, and actively engaged customers to drive sales. My responsibilities included managing inventory, developing technical expertise in printer cartridges, supervising staff, and implementing marketing strategies. My financial acumen, coupled with my dedication to equipment maintenance, contributed significantly to achieving sales and profit targets while adhering to franchise policies and procedures.
In my role as an Assistant Office Manager at Southwest Concepts, I provided comprehensive administrative support, handling correspondence, scheduling meetings, and managing data. My ability to interact professionally with clients, customers, and colleagues, along with my commitment to compliance, ensured efficient operations. I bring not only a wealth of experience but also a positive attitude, exceptional organizational skills, and a strong commitment to task completion. I thrive in both independent and team-oriented environments and am eager to contribute my leadership and team management abilities to your organization. My attention to detail, work ethics and customer service will be a great compliment to your team. Thank you for considering my application. I am excited about the opportunity to contribute my skills and experience to your company. I look forward to the possibility of discussing how my qualifications align with your needs in more detail. Sincerely,
Brittany Berry
Brittany Berry
Clute, TX 979-***-**** ************@*****.*** Summary: Dedicated professional with a proven track record in customer-centric roles, encompassing exceptional customer service and sales expertise. Extensive product knowledge within the retail industry, complemented by effective inventory management and cash handling skills. Adept at team collaboration, supervision, and leadership, with technical expertise in printer cartridges and related technology. Proficient in administrative support, office management, and adherence to policies, procedures, and regulatory compliance. Skilled in implementing marketing strategies to attract and retain clients, along with meticulous equipment and store maintenance. Demonstrates proficiency in Microsoft Office Suite and various software systems, coupled with exceptional organizational skills, adaptability, and a positive attitude. Strong commitment to task completion, whether independently or as an effective team player. Proven leadership and team management abilities. Skills: -
- Exceptional Customer Service and Client Relations
- Proven Sales Performance, Consistently Meeting and Exceeding Sales Targets
- In-Depth Product Knowledge within the Retail Industry
- Effective Inventory Management and Strategic Restocking
- Proficiency in Cash Handling and Precise Transaction Processing
- Skilled in Team Collaboration, Supervision, and Leadership
- Technical Expertise in Printer Cartridges and Related Technology
- Proficient in Administrative Support, including Correspondence and Record-Keeping
- Competent in Office Management, encompassing Supplies and Equipment
- Diligent Adherence to Policies, Procedures, and Regulatory Compliance
- Successful Implementation of Marketing Strategies to Attract and Retain Clients
- Meticulous Equipment and Store Maintenance
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)
- Familiarity with POS Systems, QuickBooks, Inventory Management, Billing, and Payroll
- Exceptional Organizational Skills
- Rapid and Eager Learner
- Demonstrated Commitment to Task Completion
- Strong Team Player with the Ability to Work Independently
- Positive Attitude and Effective Problem-Solving
- Demonstrated Leadership and Team Management Abilities Work Experience: Relevant Work Experience: Below, I have highlighted the most impactful and relevant roles that demonstrate my qualifications. DSW, Sales Associate, 2014 - 2015
- Provided exceptional customer service and actively engaged with customers to meet sales targets.
- Demonstrated in-depth product knowledge, explaining features, and suggesting complementary items.
- Monitored and reported inventory levels, ensuring a well-stocked store.
- Processed transactions accurately, built strong customer relationships, and resolved issues promptly.
- Maintained store cleanliness and followed security protocols to ensure smooth operations. Chevron, Cashier, 2013
- Provided exceptional customer service, accurately handling cash and card transactions.
- Maintained a clean and organized store environment, including restrooms and fuel pump areas.
- Verified customer identification for age-restricted purchases.
- Assisted with inventory management and restocking.
- Followed security and safety protocols, including emergency response procedures. Cartridge World, Store Manager, 2010 – 2011
- Oversaw store operations, provided excellent customer service, and actively engaged customers.
- Managed inventory, ordered cartridges, and maintained accurate records.
- Developed technical expertise in printer cartridges and supervised staff.
- Handled cash and credit card transactions, implemented marketing strategies, and ensured equipment maintenance.
- Adhered to franchise policies, achieving sales and profit targets. Southwest Concepts, Assistant Office Manager, 2009 - 2010
- Provided comprehensive administrative support, handled correspondence, and scheduled meetings.
- Accurately managed data, supplies, and inventory while maintaining organized records.
- Interacted professionally with clients, customers, and visitors.
- Collaborated with office staff, ensuring smooth operations and compliance.
- Utilized office software and equipment efficiently, generating reports as requested. Additional Work Experience
State Farm, Office Cleaner 2024 Lolli’s Pet Care, Pet Care Specialist 2023 Rocking Horse Day Care, Childcare Provider 2016 Wiggle Room, Assistant Teacher 2012 – 2016 Sleep Inn, Front Desk Clerk, September 2008 La Petite Academy, Assistant Teacher 2006 – 2007 Darque Tan, Assistant Manager, 2007
Education:
San Jacinto College, Pasadena, TX. September 2008 – 2012 - Minor in Business (41 hours) Houston Community College, Stafford, TX. August 2007 – May 2008 - Basics (14 hours) Kempner High School, Sugar Land, TX. May 2007 – Diploma
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