Office Manager Hotel Scheduler
Resume:
CHRISTINA WELLINGTON
A*** St Lucia Boulevard, Caribbean Estates, St. Catherine
********************@****.***
CAREER OBJECTIVE:
Dedicated and personable Customer Service and Hospitality professional seeking a remote position where I can leverage over 10 years of experience delivering high-quality customer support, resolving client inquiries efficiently, and upholding excellent service standards. Committed to creating positive customer experiences through clear communication, empathy, and problem-solving skills, with a strong ability to thrive in virtual environments and fast-paced settings.
EXPERIENCE
JUNE. 2023 – MARCH. 2025
OFFICE MANAGER, ROBERTS NEW HORIZON
As an office manager, I was responsible for overseeing administrative and financial operations, including creating estimates, sending invoices, and following up on outstanding payments. I maintained strong client relationships by addressing inquiries and ensuring efficient communication. Additionally, I managed important records, keeping vehicle documents (fitness, insurance, registration, carry licenses), client files, and staff files up to date. My role required strong organizational skills, attention to detail, and the ability to multitask effectively to support smooth business operations.
JAN. 2019 – JAN. 2023
CINEMA MANAGER, PALACE AMUSEMENT CO. LTD
After completing a thorough 6 months of training in cinema operations, I was granted the opportunity to open and operate a brand-new cinema from its conception. As a cinema manager, I had the duty of managing 50 staff members, for whom I was responsible for their recruitment, training, and appraisal. I maintain the team’s positivity and performance rate as well as that of the cinema. I managed the daily operations of concessions, the office, and the floor through authorized actions and delegation.
JUNE. 2016 – JAN. 2019
MANAGING DIRECTOR, STONES THROW BAR AND GRILL
I was self-employed at Stones Throw Bar with a staff count of 10 people. My duties involved recruitment and team building. Purchasing, sales promotions, assisting with event coordination, maintaining bookings, managing bar stock, staff management and team building, payroll, maintaining accounts, data entry, and inventory management.
DEC. 2015 – MAY 2016
RECEPTIONIST, BAKER TILLY STRAUN LAYETTE ACCOUNTING FIRM
Received calls, sent out calls, connected calls, made orders, and made reservations. Recorded and left messages, followed up on messages, and events. Update and maintain contact lists. Welcome visitors and clients. As well as retrieved and signed for deliveries. Sent out postage. Maintained company and client relationships.
FEB. 2015 – NOV. 2015
WAITRESS/HOSTESS, SPADES LOUNGE
Welcomed guests, introduced them to the various drink and meal options available, and addressed any enquiries they may have had. I assisted with the execution of small group events, e.g., birthday parties and other reservations, and efficiently took orders and calculated monies accurately. Assure customer satisfaction.
EDUCATION
JULY 2012
CARIBBEAN ADVANCE PROFICIENCY EXAMINATION (CAPE), QUALITY ACADEMICS
COMMUNICATION STUDIES II
SOCIOLOGY IV
JULY 2011
CARIBBEAN EXAMINATION COUNCIL (CXC), St hugh’s High School
English I
Social Studies II
Religious Education II
Mathematics III
Literature III
Principles of Business III
Geography III
Information Technology III
SKILLS
Computer Proficiency
Ability to learn
Mindfulness
Communication skills
Data entry
Calendar and email management
Bookkeeping or QuickBooks
Filing and document management
Problem-solving abilities
People skills
Leadership Experience
Management skills
Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
REFERENCES
Denise Ellington
Lecturer and Ethics Coordinator
David Chin
Air navigation service quality officer
I am available upon request. I look forward to hearing from your Team.
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