Director of client services

Victoria Yost

DIRECTOR OF CLIENT SERVICES

Phone: 480-***-****

Email: **********@*****.***

Address: ***** ***** **** **

Queen Creek 85144

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Professional Summary

Client-focused Customer Service Professional with over one year of experience managing client intake, communications, billing, account access, and onboarding processes. Skilled in supporting accounting tasks, completing scorecards, coordinating orientations, and assisting with marketing and digital marketing efforts to enhance the overall client experience.

Process client intake forms

Ensured proper client account access.

Accounting

Completing score card

Client communications

Billing and processing

Orientations.

marketing & digital marketing

Work Experience

Fit Body Boot Camp

Director of Client Services 2024-present

Academic History

Certification

Graduated a year early

Presidents List Award

Manager for E-sports team 2022-2023

High School Diploma

Ridgeview College Preparatory High School 2021-2023 Google Cyber Security 2024-now

Skills

Attentiveness

Problem solving

Patience

Emotional intelegence

social media expert

digital marketing

creativity

content creation

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