Mercedes Walker
Detroit, MI *****
********@*****.***
Professional Summary
Compassionate and dedicated Behavioral Technician with hands-on experience supporting individuals with developmental, behavioral, and mental health challenges, particularly those on the autism spectrum. Skilled in implementing behavior intervention plans, collecting and analyzing data, and working closely with BCBA supervisors to ensure client progress. Strong communicator with a calm, patient demeanor and a passion for making a positive impact on others’ lives. Committed to promoting independence, growth, and well-being in every client served. Authorized to work in the US for any employer
Work Experience
Behavioral Health Technician (BHT)
Stonecrest Center-Detroit, MI
Present
provides direct support and care to individuals experiencing mental health challenges, working under the supervision of licensed clinicians to implement treatment plans, facilitate group activities, monitor client progress, and assist with daily living needs within a behavioral health setting, often in inpatient or residential facilities
Caregiver/Med Tech
My Doctors Inn-Sterling Heights, MI
May 2022 to April 2024
performing total care, assisting patients with cooking personal care and taking care of personal hygiene needs throughout the day. Ultimately, work directly with patients in my care to ensure safely to daily assistance, giving schedule medications at the appropriate time. Checking blood sugar levels and blood pressure.
Leave of Absence Representative
Sedgwick Claims Management Services-Southfield, MI December 2017 to March 2022
To analyze reported Family medical leave (FMLA) requests; to make determination based on Federal regulations; and ensure that ongoing claim management is within company service standards and industry best practices.
Education
Diploma
Clintondale High School
June 2009
Skills
• English
• Senior Care (2 years)
• Medication Administration (2 years)
• Phone etiquette
• Memory Care (2 years)
• Medical office experience
• Administrative experience
• Meal Preparation
• Alzheimer's Care
• Typing (2 years)
• HIPAA
• Hospice Care (2 years)
• Organizational skills
• Stocking
• Front desk
• Caregiving
• Cash register
• Home Care
• Dementia Care (2 years)
• Microsoft Outlook
• Supervising Experience
Certifications and Licenses
First Aid Certification