General Manager Saint Paul
Resume:
CHRISTOPHER
BARTEL
Customer-oriented
General Manager
********@*****.***
Saint Paul, MN 55119
EDUCATION
High school diploma
St. Bernard's
September 1993 - May 1997
Saint Paul, MN
SKILLS
Focus and Follow-Through
Advertising Campaign
Development
Business Leadership
Client Account Management
Performance Monitoring and
Supervision and Training
Evaluation
Aloha POS
Finance and Accounting Oversight
Revenue Stream Management
Program Optimization
Maximizing Profitability
Records Organization and
Operational Efficiency and Safety
Management
Removing Damaged Materials
Hiring and Onboarding
Interviewing and Prescreening
Problem Anticipation and
Resolution
Customer Relations
Policy Development and
Enforcement
Continuous Quality Improvement
Sales Tracking (CQI)
Financial Statement Review
CAREER OBJECTIVE
General Manager with 25 years of experience excels in revenue growth and margin expansion, effectively managing teams and operations in high-pressure environments while enhancing customer and supplier relations. WORK EXPERIENCE
General Manager/liquor Buyer and Wine Buyer
Liquor Boy/Chicago Lake
August 2012 - January 2023 Saint Louis Park, MN
Managed budget implementations, employee reviews, training, schedules of 25 employees, and contract negotiations.
Developed and maintained relationships with customers and suppliers through account development.
Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures and technology systems.
Implemented operational strategies and effectively built customer and employee loyalty.
Organized budgets, oversaw P&Ls and achieved margin targets consistently to stay on track with growth plans.
Reduced costs, managed delivery schedules and performed risk analysis to improve overall profitability.
Set, enforced and optimized internal policies to maintain responsiveness to demands.
Assessed reports to evaluate performance, develop targeted improvements and implement changes.
Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency.
Reduced corporate risk by managing shrink processes and controlling inventory levels.
Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
Developed effective business plans to align strategic decisions with long- term objectives.
Assessed supplier quality to maintain tight cost controls and maximize business operational performance.
Designed modern employee recognition program which boosted productivity and improved morale.
Boosted productivity by consolidating material planning, data collecting, payroll and accounting programs into one main system. Developed value-added solutions and approaches by leveraging trends in customer marketplaces and industries.
Store Manager
MGM Corporation - MGM Corporate
March 2001 - August 2012 Minnesota
Managed inventory control, cash control and store opening and closing procedures.
Profit and Loss Control Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Completed point of sale opening and closing procedures. Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation. Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings. Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements. Rotated merchandise and displays to feature new products and promotions.
Supervised guests at front counter, answering questions regarding products.
Reviewed and monitored scheduling, purchases and other expenses to maintain quarterly budget.
Coached sales associates on product knowledge by using wide variety of training tools.
Uphold and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness. Reconciled daily sales transactions to balance and log day-to-day revenue. Protected store from loss or theft by setting and enforcing clear security policies.
Rotated stock to achieve optimum appeal and minimize shrinkage. Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
Minimized on-site cash with frequent deposits and high accuracy in predicting operations.
Developed new store location from ground up by hiring and training efficient team.
Analyzed and interpreted store trends to facilitate planning. Set, enforced and optimized internal policies to maintain responsiveness to demands.
Devised processes to boost long-term business success and increase profit levels.
Assessed supplier quality to maintain tight cost controls and maximize business operational performance.
Established and administered annual budget with controls to prevent overages, minimize burn rate and support sustainability objectives. Restaurant General Manager
Pizza Hut
April 1994 - December 2000 Woodbury, MN
Ran two great stores, at a young age. I had earned handsomely a bonus every quarter.
Food Service
IKEA
Jan 2025 - March 2025 Bloomington, MN
Provided engaging cafeteria-style serving experiences for over 1000 daily customers, ensuring prompt service and satisfaction through efficient workflow and friendly interactions.
Maintained kitchen efficiency by expertly washing and sanitizing up to thousands of dishes per shift, ensuring a pristine workspace and supporting a dynamic team environment.
Ensured compliance with company policies and food regulations across a team of 50, contributing to increase food safety audits' pass rates. Customer Fullfilment
Target
Nov 2024 - Dec 2024 North Saint Paul, MN
Contributed to a dynamic retail team during peak sales season, effectively assisting in processing a 30% increase in daily transactions, elevating customer satisfaction and streamlining service.
USPS Mail Carrier
USPS
mar 2024 - Sept 2024 Saint Paul
Handled the daily delivery of an average of 500 mail items and packages to 100+private residences, maintaining a flawless punctuality record and earning consistent positive feedback from recipients. Delivered packages every Sunday, ensuring timely arrivals and enhancing customer satisfaction through reliable weekend service. Ensured compliance with key US Government policies, facilitating operational efficiency and maintaining project integrity within strict regulatory frameworks.
Safely operated a vehicle while adhering to strict safety protocols, ensuring timely delivery of goods and the well-being of passengers. Achieved a personal milestone by walking 20,000 steps daily, leading to improved stamina and energy levels, while motivating others in my community through shared walking routes and encouraging healthy habits.
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