Service Representative Customer

JOELLY

BARCO

***********@*****.***

Las Vegas, NV 89148

CONTACT

SKILLS

• Team Player

• Excellent Communications

• Cash Handler

• People Skills

• Reliable and punctual

• Time management

LANGUAGES

• Spanish

Bilingual

To secure a position as a customer service representative, waitress, or hostess where I can utilize my strong communication skills, attention to detail, and friendly demeanor to enhance customer satisfaction, ensure efficient service, and contribute to a positive experience. I aim to provide exceptional service that exceeds guest and supports the overall success of the team.

PROFESSIONAL SUMMARY

Cocktail Waitress

Zuna Club & Restaurant, Las Vegas, Nevada

Brand Promotional Model

Assorted Flavors Agency LLC, US

Waitress

El Malecon Night Club, Fullerton, CA

EXPERIENCE

September 2024 - Present

Gained extensive knowledge of drinks and cocktails, including beer,

• wine, spirits, and non-alcoholic beverages.

Next to my table at all times to overlook my section/tables, insure

• they're cups are never empty.

Effectively managed large parties by providing efficient, attentive

• service while ensuring accuracy with orders.

• Established friendly rapport with customers to encourage return visits. January 2023 - Present

Help set up promotional display, increase visibility and awareness of the brand through positive interactions, social media engagement, and by drawing attention to the brand's display.

•

Encouraging costumers to make purchase, often by providing

• incentives or explaining the benefits of the product.

• Increasing marketing and outstanding sales.

Collaborated with other models to create a professional atmosphere

• for guests at promotional events.

May 2021 - January 2023

Interacted with costumers by taking their orders, making recommendations, billing and processing payments accurately, serving food and drinks and supplying them with whatever they need in a timely manner.

•

Managed multiple tasks simultaneously while maintaining high quality

• standards of service.

Costumer Service

Dbleudazzed, Studio City, CA

Receptionist

The Cure Company, Los Angeles, CA

Checked identification to ensure costumers are the proper age to

• purchase age to purchase alcoholic beverages.

Contributed positively to the team atmosphere in order to promote an

• enjoyable work environment.

June 2020 - December 2021

• Company Overview: (Studio City, CA)

Resolved costumer inquiries, complaints, issues and used problem

• solving techniques to provide solutions

• Communicated with clients over on the phone and email Assisted in checking picked orders, selecting proper box sizes, packing

• and preparing orders for shipping

• (Studio City, CA)

June 2016 - January 2020

• Greeted all costumers in a warm, and helpful manner. Checked customers into the store and collected all necessary

• information to properly allow them to purchase products.

• Answered the phone and provided basic information to patients. Maintained accurate records of all incoming calls, messages, and

• visitors.

HIGH SCHOOL DIPLOMA

ATWATER HIGH SCHOOL

EDUCATION

June 2014

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