Project Coordination Administrative Specialist
Resume:
SUMMARY
Highly skilled and dependable professional with over 25 years of experience in fast-paced environments, offering expertise in project management, executive assistance, administrative support, client relations, and operational efficiency. Proven history of delivering projects on time and within budget, with exceptional communication and problem resolution skills. Adept at managing complex projects, coordinating with stakeholders, and driving process improvements. EXPERIENCE
Windes Inc., Long Beach, CA – Remote Audit Service Coordinator
(January 2020 - February 2025)
• Project Management & Coordination: Managed the flow of multiple ongoing projects across departments, utilizing tools like Asana to ensure deadlines were met and objectives achieved. Successfully managed multiple concurrent large projects, defining project scopes, innovated processes, maintained and monitored progress, applied systems thinking to identify and strategize software solutions, developing detailed timelines, and ensuring on-time, within-budget delivery. Coordinated cross- functional teams and managed project dependencies. Tracked progress of key initiatives and deliverables, providing regular updates, and maintaining accountability for completion.
• Executive Support: Oversaw full calendar management for Directors, including smooth scheduling, prioritization, and focus on high-impact tasks. Handled email prioritization and management for Directors, filtering and organizing communications. Acted as the communication liaison for Directors, ensuring timely and effective communication internally and externally. Coordinated business and personal travel arrangements, managing all logistics. Organized meetings with clear agendas, action items, and follow-ups, ensuring participant alignment and preparedness.
• Operational Efficiency & Improvement: Identified operational deficiencies and implemented effective solutions, contingency plans, including customizing software and IT workflows to enhance departmental efficiency. Championed UX designing for software and process workflow optimization to assist with regulatory compliance, proactively updating company handbooks and meticulously managing critical documentation to ensure operational efficiency and adherence to all relevant standards. Proactively identified upcoming challenges and opportunities, ensuring smooth operations and effective support for leadership.
• Reporting & Documentation: Compiled key metrics and reports, preparing data dashboards to enable informed decision-making. Ensured tasks and decisions from meetings were followed up on and completed within established timelines. Created impactful presentation materials for meetings and business initiatives.
• Event & Meeting Support: Assisted in planning, organizing, and executing team events, meetings, and company-wide initiatives. Guaranteed meetings were purposeful, streamlined, and outcomes-focused, optimizing for time.
• Confidentiality & Professionalism: Handled sensitive business information with discretion, maintaining confidentiality and professionalism.
• Technical Proficiency & Problem-Solving: Resolved technical issues and supported IT projects, demonstrating an aptitude for understanding and working with technology to improve processes.
EDUCATION
San Diego State University
B.A. Communications
Minor in English
TECHNOLOGIES
Adobe Acrobat
Asana
Canva
CRM
Chrome/ IE / Safari
Google Docs
Google Sheets
Google Slides
Mac
Monday.com
MS 365
MS Word
MS Excel
MS One Note
MS PowerPoint
MS Outlook
MS SharePoint
MS Teams
Photoshop 7.0
QuickBooks Online
Saas
Slack
UX Design consulting
Wix
WordPress
Wolters Kluwer
SKILLS
AP/AR
App troubleshooting
App integration
Customer service
Client relations
Communication (written/verbal)
Project management
Problem solving
Process improvement
Social media management
Software troubleshooting
Training
Lela G. Khajadourian
*********@*****.***
13456 SW Hawks Beard St., Apt 1733
Tigard, OR 97223
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LGK Events, Inc., Portland, OR Owner
(June 2019 - Present)
• Project Management & Event Execution: Directed full-lifecycle event planning and coordination across diverse industries, from venue selection, contract negotiation, and budget management to flawless on-site execution. Delivered comprehensive project management for short-term event contracts.
• High-Level Administrative & Executive Support: Provided extensive administrative, UX designing workflow consulting and executive support for short-term contracts, including accounts payable/receivable, collections, calendar management, complex travel arrangements, inventory management, and technical assistance.
• Client Relationship Management & Concierge Services: Delivered high-end client services, managing client expectations, and ensuring exceptional satisfaction through "white glove" concierge services and tailored support for high-profile clients.
• Business Operations & Financial Acumen: Managed all business operations for contracted projects, client/vendor relations, conflict resolution, including payment processing, problem-solving, and mediation.
• Executive Administrative Support: Provided project management, administrative, and executive support services on a contract/freelance basis. Delivered high-level administrative support across multiple short-term contracts, including financial administration (accounts payable/receivable, collections), executive support (calendar management, travel coordination), operational logistics (inventory, technical assistance).
Preferred Convention Services, Redondo Beach, CA Office Manager/Bookkeeper
(September 2011 – June 2019)
• Event & Vendor Management: Expertise in full-cycle event coordination, including strategic planning, vendor negotiation, and meticulous financial oversight to ensure successful and cost-effective outcomes.
• Process Optimization & Compliance: Proven ability to streamline operational processes and ensure adherence to regulatory standards through proactive handbook updates and comprehensive documentation management.
• Office Administration & Customer Service: Highly organized and detail- oriented in managing office logistics (scheduling, travel, expenses) while consistently delivering exceptional customer service to enhance satisfaction and productivity.
• Business Operations Support: Skilled in contributing to business growth through the development of impactful presentations and marketing materials, supporting rebranding initiatives, and assisting with website development.
• Technology Management & Troubleshooting: Adept at overseeing technology infrastructure and efficiently resolving technical issues to maintain seamless operations and minimize disruptions.
Peninsula Academy, Rolling Hills Estates, CA Office Manager
(June 2008 - January 2011)
• Administrative & Executive Support: Provided comprehensive administrative and executive support, including communications, task coordination, and bookkeeping.
• Customer Service & Issue Resolution: Maintained excellent customer service, resolved client issues, and managing teleconferences.
• Financial Management & Reporting: Managed financial reporting, including data analysis and QuickBooks management.
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