Rebecca Alex
**********@*****.*** • 419-***-****
LinkedIn URL • Choctaw MS Zip Code
Operations Management
Dynamic and highly organized professional with comprehensive experience in streamlining day-to-day business operations by developing best practices and executing robust strategies.
Entrepreneurial-minded individual, demonstrated accomplishments of establishing and managing rental business with 20+ rental properties. Metrics-driven leader, known for serving in fast-paced environments and translating corporate visions into actionable plans. Solid history of maximizing customer satisfaction and retention by ensuring delivery of best-in-class services. Proven track record of generating revenue, raising profitability, and meeting KPIs to achieve targeted financial goals. Articulate communicator, adept at liaising with customers and strengthening long-term professional relationships by leveraging exceptional interpersonal communication skills.
Areas of Expertise
Team Leadership & Training
Business Development & Growth
Operations Management & Control
P&L Administration
Budgeting & Forecasting
Strategic Planning & Execution
Revenue & Profit Maximization
Written & Verbal Communication
Time Management & Multitasking
Career Experience
The Pow Wow Store, Philadelphia, MS 2020 – Present
Manager
Improve operational efficiency by streamlining scheduling of production/ordering activities for store and kitchen. Perform accurate reporting by ensuring financial precision and transparency through meticulous maintenance of records. Improve customer experience by balancing inventory restocking responsibilities with adept cashier duties.
Enhanced profitability by conducting thorough reviews and strategic adjustments to product prices.
Maximized productivity by executing precise scheduling and competently directing day-to-day tasks.
Optimized store's aesthetics and functionality by pioneering recruitment and supervising store personnel.
Created high-performing work environment by guiding cohesive team of 27 employees through successful recruitment, seamless onboarding, and effective ongoing management.
Freudenberg NOK, Sandusky, OH 2015 – 2019
Union chairperson
Maintained accurate records for financial transparency by monitoring union membership and dues. Fostered collaboration among members by chairing union meetings. Ensured strict adherence to organizational standards by staying informed about local, state, and federal labor laws/regulations.
Secured mutually beneficial terms by negotiating contracts on behalf of 223 union members.
Additional Experience
Sims’s Investments, Sandusky, OH
Manager
Enforced regulatory compliance to avoid legal challenges by initiating and managing communications with relevant government agencies. Maintained properties in optimal condition for occupancy by executing on-time unit repairs. Contributed to the selection of qualified renters by conducting interviews with prospective tenants.
Generated consistent revenue streams by nurturing positive tenant relationships.
Showcased entrepreneurial abilities to establish rental business with portfolio of over 20 rental properties.
Migizii Auto Sales LLC., Sandusky, OH
Manager
Offered diverse range of vehicles to wide customer base by launching thriving car lot. Ensured vehicle reliability by playing an active role in coordinating routine maintenance. Supported formation of growth strategies by overseeing meticulous tracking of financial statements for business, including loans, expenditures, and profits.
Aided customers in sound decision-making by implementing timely updates to inventory.
Delivered user-friendly experience to attract maximum customers by managing website.
Gained client trust/loyalty by serving as dedicated customer service representative in showroom.
Further experiences: Chief Executive Officer at R&R Rental, Material Technician at Freudenberg NOK, Sandusky, OH
Education
High School Diploma
East Detroit High School Detroit, MI