Customer Service Data Entry
Resume:
Jacqueline Deans
Dacula, GA *****
*.*******@*****.***
Professional Summary
Highly skilled Customer Service Professional with extensive experience in account management, data entry, and customer support. Proven track record of being a dependable problem solver and solution-oriented multi-tasker. Passionate, results-driven self-starter with a strong ability to work independently and as part of a team. Authorized to work in the US for any employer. Knowledge in construction processes and terminology.
Work Experience
Data Entry Clerk
UPS, Buford, GA
Present
Efficiently manage data entry tasks with high accuracy and attention to detail.
Maintain and update customer information in the database.
Assist in various administrative tasks to support the team.
Customer Sales and Service Agent
American Family Insurance, Remote
May 2022 to April 2023
Assisted customers with MY ACCOUNT and PAY BY PHONE services.
Successfully bound policies and provided exceptional customer service.
Held a Property and Casualty Agent License.
Customer Service Sales Specialist
Chico's FAS, Inc., Winder, GA
August 2013 to September 2021
Delivered high-quality customer service in a high-volume call center environment.
Handled customer service inquiries, sales calls, and upselling of company products.
Managed order tracking for three different brands via email and chat.
Research Interviewer
FourSquare Research, Inc., Atlanta, GA
February 2017 to April 2020
Conducted market research interviews for YMCA.
Gathered and analyzed data to support research objectives.
Customer Service/Sales Representative
Red Penguin Clothing, Lansdale, PA
January 2009 to July 2013
Provided excellent customer service and sales support.
Acted as the brand point of contact and appointment coordinator.
Championed customer service initiatives and extended professional image.
Receptionist
Cardwell Consulting, Duluth, GA
April 2006 to December 2008
Managed front desk operations and performed cold calling.
Provided administrative support and maintained a professional image.
Education
HS Diploma
Dacula High School, Dacula, GA
Skills
Corporate Finance
Cold Calling
Account Analysis
Communication Skills
Help Desk Support
Case Management
Windows Operating Systems
Xactimate
Proofreading
Account Management
Microsoft Excel, Word, Office, Outlook, PowerPoint, Access
Data Entry
Administrative Experience
Upselling
Typing
Research
Customer Service
Organizational Skills
Accounting
Certifications and Licenses
Property & Casualty License
Contact this candidate