Customer Service Business Financial

Jennifer Razon, Accountant

Toronto, M*X *R*, Canada, 416-***-****, *****.**********@*****.***

SUMMARY Dynamic Accounting Professional with over 5 years of diverse experience in account management, bookkeeping, and tax preparation. Proficient in QuickBooks, TurboTax, and MS Excel, with a strong foundation in financial reporting and compliance. Successfully managed day-to-day financial operations and reconciled accounts for multiple organizations. Adept at enhancing processes for efficiency and accuracy. Committed to fostering team collaboration and delivering exceptional service at EBlock, contributing effectively to organizational objectives.

WORK EXPERIENCE

05/2024 – Present Accountant, Bookkeeper, Tax Preparer, City Wide Security Solutions

Toronto, Canada

Prepared 2023 taxes efficiently, ensuring compliance with relevant regulations

Reconciled credit cards and bank accounts, identifying discrepancies and streamlining financial accuracy

Filed GST/HST returns, optimizing tax compliance and minimizing potential liabilities

Completed Government filings accurately and on time, facilitating smooth operations for the company

Utilized TurboTax Desktop version to file Income and Business Tax, ensuring precision and adherence to deadlines

12/2022 – 08/2023 Accounting Clerk, Levitt Sheikh Toronto, Canada Processed credit card payments through Moneris, enhancing transaction efficiency and client satisfaction

Oversaw invoicing, reports, account openings, posting payments, reconciliations, and banking duties, contributing to operational effectiveness

05/2021 – 07/2021 Enumerator, Statistics Canada Toronto, Canada Engaged the public to gather statistical data, improving data quality and accuracy for research analysis

Conducted phone interviews to collect information from residents who were unavailable in person, ensuring comprehensive data collection Utilized the Collection Management Portal of Statistics Canada to work remotely, demonstrating adaptability and tech-savviness Participated in online meetings with coworkers and crew leader, fostering teamwork and communication

11/2020 – 01/2021 Election Assistant (By-Election), City of Toronto Toronto, Canada Assisted voters with registration and online voting, enhancing voter accessibility and engagement

Conducted quality assurance checks for supplies required at voting locations to ensure operational readiness

Processed mail-in votes efficiently, contributing to a smooth electoral process

11/2019 – 03/2020 Assistant Bookkeeper, Small Businesspeople Inc. Toronto, Canada Applied basic accounting principles in day-to-day operations, fostering financial accuracy and compliance

Input data into databases using QuickBooks and Excel, streamlining data management processes

Collected and processed client data and information efficiently, enhancing workflow productivity

Performed reconciliations of bank transactions, ensuring accuracy in financial records

Reviewed and updated client databases, contributing to improved data integrity

Monitored and reconciled various accounts, mitigating discrepancies and ensuring financial clarity

10/2019 – 11/2019 Election Poll Supervisor, Elections Canada Toronto, Canada Supervised a team of eleven, fostering teamwork and effective communication among election officials

Managed scheduling and ensured compliance with voting regulations, enhancing operational efficiency

Provided support across various polling positions, ensuring a smooth election experience

04/2018 – 11/2018 Election Assistant (Call Centre), City of Toronto Toronto, Canada Functioned as a front-line expert for outreach, promoting the 2018 Municipal Election and increasing voter awareness

Managed scheduling and rescheduling of election officials, enhancing operational flexibility

Applied knowledge of the Occupational Health and Safety Act to ensure a safe working environment for all staff

10/2005 – 03/2016 Senior Customer Service Representative, Bank of Montreal

(BMO)

Toronto, Canada

Assisted clients with various banking transactions, providing timely and accurate service

Matched client needs with appropriate products and services, enhancing customer satisfaction and retention

Managed cash transactions and reconciled cheques accurately, ensuring financial integrity

Trained new employees on company policies and procedures, fostering a skilled workforce

EDUCATION

12/2021 – 11/2022 triOS College Business, Technology and Healthcare Diploma with Honours, Accounting and Payroll Specialist intensive 1 year Online Program

Toronto, Canada

Trained on ACCPAC, Sage 300, Sage 50, QuickBooks, Payroll, Accounting I, Accounting II, Accounting III, Finance, Microsoft Office 365. 05/2018 – 09/2018 Oliver’s Learning Online

Certificate, Retirement Planning Online Specialize CE credits

Toronto, Canada

04/2016 – 08/2016 Durham College Corporate Training Services Certificate, Life License Qualification Program (LLQP) Online

Whitby, Canada

09/1999 – 07/2000 George Brown College

College Certificate, Legal Assistant

Toronto, Canada

09/1993 – 07/1999 Toronto Metropolitan University

Certificate, Legal Procedure

Toronto, Canada

09/1986 – 02/1989 Bishop Marocco/ Thomas Merton Catholic High School OSSD

Toronto, Canada

SKILLS Accounting Bookkeeping

Tax Preparation Data Analysis

Statistical Data Gathering Payroll Management

Use of TurboTax Experience with QuickBooks

Microsoft Office 365 Sage 300

Sage 50 Communication Management

Team Collaboration Leadership

Effective Communication Adaptability

Attention to Detail Professionalism

Problem Solving Financial Reporting

Accounts Payable and Receivable Communication

Process Improvement Analytical Skills

Team Management Project Management

Contact this candidate