Xzhariea Hamilton
Tallahassee, FL *****
*********@*****.***
Professional Summary
Dedicated customer service professional with experience in the food service, retail, and warehouse indust Skilled in cash handling, customer engagement, and teamwork. Strong ability to provide excellent service, ensure customer satisfaction, and maintain a positive work environment. Authorized to work in the US for any employer Also has experience in management & stocking Authorized to work in the US for any employer
Work Experience
Server
New Orleans Daiquiri Bar and Grill-Jonesboro, GA
March 2022 to June 2025
- Provide exceptional customer service, ensuring guests have a positive dining experience.
- Handle orders efficiently and deliver food and beverages promptly.
- Maintain a friendly and welcoming atmosphere.
Shift Leader/Server
IHOP-Atlanta, GA
July 2019 to May 2025
• Supervised daily operations to ensure smooth and efficient shift performance, maintaining high standards of customer service and food quality.
• Led and motivated front- and back-of-house teams, fostering a positive work environment and driving team productivity.
• Trained new employees on company policies, food safety standards, and service protocols, ensuring consistent performance and guest satisfaction.
• Managed shift scheduling, delegated tasks, and resolved employee and customer concerns in a professional and timely manner.
• Conducted regular performance evaluations and provided coaching to support staff development and retention.
• Ensured compliance with health and safety regulations, and assisted in inventory management and loss prevention efforts.
UPS Package Handler
UPS-Forest Park-GA
October 2021 to March 2022
- Sorted, scanned, and loaded packages efficiently to meet daily delivery deadlines.
- Ensured workplace safety by following company guidelines.
- Worked in a fast-paced environment to meet operational demands. Cashier
Dunkin' Donuts-Lake City, GA
September 2020 to March 2022
- Assisted customers with purchases and provided friendly service.
- Handled cash transactions and maintained accurate drawer counts.
- Prepared and served food and beverages according to company standards. Cashier/Stocker
Kroger-Atlanta-GA
July 2019 to August 2021
- Processed transactions efficiently while ensuring customer satisfaction.
- Assisted customers with inquiries and provided recommendations.
- Maintained cleanliness and organization of the checkout area.
-unload trucks on to pallets
-put merchandise In the correct place neatly
-discard of bad merchandise
Warehouse Worker
Shippers Warehouse-Jonesboro, GA
March 2021 to July 2021
- Organized and stocked inventory for timely distribution.
- Assisted with loading and unloading shipments.
- Ensured compliance with safety protocols.
Stocker
JCPenney-Jonesboro, GA
December 2020 to June 2021
Replenish shelves with products from the backroom or delivery pallets. Make sure items are placed neatly and in the correct location. Apply price tags or update shelf labels as needed. Scan barcodes to ensure correct pricing.
Keep the backroom organized and labeled.
Store overstock items efficiently
Help receive and unload shipments from trucks.
Check for damages or discrepancies with inventory. Cashier & Sales Associate
Airbrush Shop-College Park-GA
April 2018 to April 2019
- Processed customer orders and handled transactions.
- Assisted with store organization and merchandise display. Cashier/Customer Service
Little Caesars
March 2018 to March 2019
- Greeted customers and took orders with a positive attitude.
- Handled transactions and maintained cleanliness in the store. After-School Teacher & Caregiver
Children of Excellence-College Park, GA
August 2016 to January 2018
- Assisted kindergarten students with homework and learning activities.
- Supervised and engaged children in fun and educational activities.
- Provided a safe and nurturing environment for students. Education
Skyview High School-College Park, GA
Skills
• Teamwork & Communication
• Shift Management (5 years)
• Early Childhood Care & Education
• Food & Beverage Service
• Stocking (4 years)
• Customer Service & Support
• Cash Handling & Register Operation
• Cleaning & Organizational Skills
• Computer & POS System Proficiency
• Warehouse & Inventory Management