Customer Service Bachelor's Degree

ADMINISTRATION/SHABNAM SECRETARY HUSSAIN

MALIK

CONTACT

**************@*****.***

Doha Qatar

+974-********

Indian

SKILLS

LANGUAGES

SUMMARY

Detail-oriented professional with a 5 years of experience Bachelor's degree in Commerce and extensive experience in administration. Demonstrates strong communication abilities and effective time management skills, ensuring efficient task execution. Proficient in preparing reports and utilizing various software tools including ERP, Outlook, POS, and MS Office. Completed specialized training as Cabin Crew, enhancing interpersonal skills and customer service orientation. Committed to delivering high-quality results and facilitating smooth operational processes in dynamic environments.

PROFESSIONAL EXPERIENCE

ADMINISTRATION

Kamal Trading kitchen and laundry equipment company . Doha 2020 - present Working from 2020 til now

Managed daily office operations, including scheduling meetings, coordinating travel arrangements, and handling correspondence.

Maintained filing systems (digital and physical) and ensured up-to-date documentation and confidential records.

Prepared reports, presentations, and internal memos with high attention to accuracy and formatting.

EDUCATION

BACHELOR OF COMMERCE

Mumbai university . India 2015 - 2020

Studied core business disciplines including finance, marketing, management, and economics. Developed analytical and critical thinking skills through case studies and group projects. Gained practical experience in financial reporting and strategic planning, enhancing understanding of business operations and decision-making processes.

COURSES AND CERTIFICATES

CABIN CREW

Al hilal training center . Doha 2018 - 2018

Completed training in cabin crew operations, gaining expertise in safety procedures, emergency protocols, and passenger service. Developed strong communication and teamwork skills while managing diverse passenger needs. Acquired knowledge in first aid, conflict resolution, and aviation regulations, ensuring a safe and enjoyable travel experience.

Communication abilities

Time management

Reports

Epr

Outlook

Pos

Ms office

Hindi

Arabic

English