Security Officer Customer Service
Resume:
Angela Burris
Resilient And Reliable
Atlanta, GA 30340
***************@*****.***
Authorized to work in the US for any employer
Work Experience
Security Officer
Lowes Hotel Midtown-Atlanta, GA
November 2023 to Present
• Patrolled assigned areas to ensure the safety and security of premises
• Monitored surveillance cameras and alarm systems, promptly responding to any suspicious activity or emergencies
• Conducted thorough inspections of vehicles, bags, and personal belongings to prevent unauthorized items from entering the premises
• Maintained accurate logs of all incidents, accidents, and daily activities
• Collaborated with law enforcement agencies during investigations and provided necessary information or evidence as required
• Implemented access control measures by verifying identification credentials of individuals entering restricted areas
• Responded quickly to medical emergencies by administering first aid and contacting emergency medical services when necessary
• Performed regular checks on fire extinguishers, alarms, and other safety equipment to ensure proper functioning at all times
• Provided excellent customer service by assisting visitors with directions, inquiries, and general assistance as needed
• Detected potential security vulnerabilities through routine inspections and recommended appropriate preventive measures
• Collaborated with team members to develop emergency response plans tailored to specific locations within the premises
• Escorted employees or visitors when requested for their safety or protection purposes
• Participated in ongoing training programs to enhance knowledge of security protocols and procedures Security Officer
Hyatt Regency-Atlanta, GA
June 2022 to November 2024
I WAS TRAINED TO BE RESPONSIBLE AND ACCOUNTABLE FOR LOOKING AFTER THE SECURITY AND WELL BEING OF ALL GUEST AND VISITORS.
CCTV MONITORING
FIRE/LIFE/SAFETY SYSTEMS
CONDUCTED PERIMETER CHECKS AROUND AND THROUGHOUT THE BUILDING COMPLIED WITH EMERGENCY RESPONSE PLANS
ASSISTED WITH GUEST LOCKOUTS AND ROOM SAFES LOCKOUT. Hospital Security Officer
HHC Kings County Hospital-Brooklyn, NY
April 2019 to June 2022
Maintained a safe and secure environment for patients,patients, visitors,safe and property including patrolling maintain security systems and reporting to incidents inghile also providing customer service and following hospital policies.Aslso reported all fire hazard and safety violations. Security Supervisor
Acacia Network-Brooklyn, NY
July 2015 to March 2020
I conducted rounds,walk downs and perimeter checks. Also monitored cctv and completed daily and weekly post orders. Checked all visitors into the log book. Assisted with room inspections and pack outs,bag checks,etc.
Made schedules for all of the guards
and schedule requests.
Maintained the fire safety log book making sure it stayed updated and ready for inspections by New York City Fire Department. I also conducted weekly checks on all fire extinguishers and sandpipers,etc.. Infant and Toddler Teacher
Nana Ellis Learning Center-Ohio City, OH
August 2014 to June 2016
Retail Sales Associate/ Security officer
NORWEGIEN CRUISE LINES-Hawaii
May 2012 to April 2014
I assisted guest with sales and returns of gift shop items.Answered questions regarding onboard and offboard activities and places to visit. I also assisted with weekly on board shipping. Education
Bachelor's degree in Criminal Justice
Strayer University-New York, NY
May 2015 to June 2018
Skills
• Early childhood education
• Experience working with students
• Supervising Experience
• Teaching
• Toddler Care
• Management
• CCTV
• Childhood development
• Microsoft Word (10+ years)
• Mentoring
• Loss Prevention
• Leadership
• Childcare (5 years)
• Sensitivity Awareness Training (8 years)
• Conflict Management
• Classroom experience
• Experience with children
• OSHA TRAINING (7 years)
• Typing
• Surveillance
• Security
• Early Childhood Education
• Special education
• Writing Skills
• Multi-line phone systems
• Preschool experience
Certifications and Licenses
F80
Present
This certificate allows me to work in any building with a fire panel that needs to be physically monitored CPR/AED
April 2021 to April 2023
Carry License
May 2021 to 2023
License to carry a gun.
First Aid Certification
F02 SECURITY LICENSES
This certificate allows me to work in any building and ir homeless guarded facility
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