Account Manager Inside Sales
Resume:
Hello, my name is Brenda Ildefonso.
I have extensive experience in Account Management, Business Development, Inside & Outside Sales. Cold calling. Marketing and Advertising experience. That I believe will be an asset to your company.
I would like to discuss the ways in which we can be mutually beneficial to each other in our endeavor to find a great fit for this role.
I strive everyday to maintain and nurture business relationships to gain trust, new business, referrals, and repeat business, which is one of my biggest accomplishments during my years as an account manager. Now, I’m interested in bringing my success to your company.
Some of my past successes include:
Overseeing and managing 150+ accounts while prospecting up to 200 companies. Selecting pitches and developing presentation strategies, resulting in a 48% win rate of new accounts.
I’d like to set up an interview to discuss my past achievements and how I can use my experience to help further both our growth plans.
Please let me know when you are available to speak. Best Regards,
Brenda L. Ildefonso
Brenda L. Ildefonso
********@*****.***
Career History:
Job Title: Inside Sales
Company: DemandZen / November 2024 to February 2025 B2B Appointment Setting, Account Based Marketing, Outsourced Inside Sales, Cold Calling, Outbound Lead Generation & Demand Generation
● Make 150+ outbound dials per day
● Develop new contacts for our clients through Account Based Research (ABR) via LinkedIn,, ZoomInfo and other databases
● Leverage best in class email tools
● Keep in constant contact with our existing client base to maintain relationships and develop sales opportunities via cold call and/or email
● Listen to the clients' needs and act on them in real time
● Update SalesForce with new leads, contact information and qualifying questions
● Clearly communicate client product descriptions and accurately record qualifying questions
● Manage incoming calls from new and existing clients as well as making outgoing “cold” to “hot” calls to develop new business Job Title: Inside Sales
Company: CreditSafe / June 2024 to November 2024
Outbound calls to leads provided by CreditSafe. Up to 150 calls per day. New business generation through demonstration of Commercial credit report to potential clients.
• Excellent communication skills
• A strong work ethic and the ability to work as part of a team
• A desire to exceed targets
• Enthusiasm and friendly nature
• Negotiation and influencing skills
• Excellent time management skills
• The ability to be proactive and self-source business
• The ability to explore and overcome objections
Job Title: Outside Sales Account Manager
Company: Associated Fasteners / November 2023 to April 2024
● customers and presenting products and solutions
● Maintaining existing accounts: Building and nurturing relationships with current customers to ensure repeat business.
● Meeting sales goals: Achieving individual and team sales targets.
● Providing regular reports: Tracking progress, client contact, and other administrative duties.
● Understanding customer needs: Identifying and addressing the specific requirements of customers, potentially offering technical expertise.
● Knowledge of fasteners and related products: Understanding the different types of fasteners, their applications, and relevant industry standards. Job Title: Account Executive for Key Accounts
Company: PA Media Group / March 2022 to June 2023
Full Service Advertising Agency, Print and digital advertising. SEM,SEO. Bringing in new business via cold calls, responsible for pitch, proposal, contract negotiations. Maintain relationships for up-sell and renewal business. Ensured customer satisfaction by facilitating all aspects of customer accounts through excellent customer service skills, while becoming their trusted advisor.
Job Title: Account Manager
Company: Clear Channel Airports / March 2018 to December 2022 Inside and outside sales for digital advertising and on site marketing within partnering airports across the United States. Lead generation and appointment setting via cold calls and book of business with over 100 clients, account retention and upsell. Travel for proposals and contract negotiation. Top performer in 2020 with annual goal exceeded in 2nd quarter.
Job Title: Account Manager
Company: Innovare Medical Media / June 2014 to March 2018 Generate new and retain existing business to advertise within our partnering hospitals across the United States. Inside sales, outside sales, cold calling. Top performer in contract duration, with annual contract sales total $256,320 in first year. Education: High School Diploma, College Credits, Certifications & Licenses Liberty High School / Northampton Community College / DeSales University Software: Salesforce, Act, NetSuite, other CRMs, MS Office, Word, Excel, PowerPoint, Outlook, Hubspot, LinkedIn Navigator
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