Technical Analyst C++

Sadia Mirza

469-***-****

************@*****.***

Sadia Mirza LinkedIn

Objective Detail-oriented and proactive Technical Analyst with hands-on experience in AutoSys job scheduling, OASIS runbook management, DTS data transfers, GUI-based deployment tools, and Jira for tracking and managing workflows. Seeking to leverage strong analytical and operational support skills to drive system reliability, streamline production processes, and ensure successful end-to-end job execution in a dynamic IT environment. Committed to maintaining compliance, optimizing workflows, and enhancing team collaboration through technical expertise and agile methodologies.

Technical Skills

Jira, AutoSys (GUI and CLI), OASIS, DTS, and Deployment GUIs

IBM Mainframe, SQL, HTML, C++, JavaScript, Access, Excel, Visual Studio

Database/Servers: MySQL, DB2, Virtual Servers, VMware

Networking: LAN, WAN, Windows Server, Active Directory, TCP/IP, DNS

Exceptional presentation and customer relationship skills. Including strong written and verbal communication skills.

Proficient in technical and non-technical communication, both in oral and written.

Good leadership skills and has the ability to guide and provide technical direction.

Tools

Platforms: Linux, Microsoft Windows 7 etc.

Database/Servers: MySQL, DB2, Virtual Servers, VMware

IDE: Visual Studio

Software: MS Office Professional, Photoshop, Wire shark, Putty

Education

University of North Texas, Denton, Texas

Bachelor of Science May 2016

Business Computer Information System

Achievements: Honors Dean’s List

Professional Experience:

Bank of America (Technical Analyst) (2017 September to Present)

Ensured production readiness and compliance by aligning deployments and documentation with enterprise standards.

Acted as Release Manager in TRB meetings, presenting implementation plans, risks, and mitigation strategies.

Coordinated production turnovers with Batch Operations, documenting job schedules, dependencies, and monitoring plans.

Governed AutoSys job changes, reviewing JIL scripts, validating runbooks, analyzing test results, and executing SQL scripts in Unix environments.

Maintained the OASIS runbook repository, ensuring accurate and up-to-date operational procedures.

Managed end-to-end Change & Release processes, including task scheduling, stakeholder coordination, and support for independent and integrated releases.

Updated AutoSys calendars annually to reflect business schedules and ensure compliance. Deployed components via AutoSys (GUI/CLI), XLR, and Ansible Tower to streamline automation and reduce errors.

Contributed to all phases of the release lifecycle, collaborating with cross-functional teams for smooth deployment.

College Experience:

Project 3: Data Communication and Networking

Created a network design for The Women clinic

Implemented a new windows server 2003 domain system with Active Directory

Project 2: Analysis of Business Information System

Created online Ordering System for Jasmine’s Mediterranean Grill

Designed ready to implement a prototype that would enable Jasmine’s customers to make takeout orders online and in return generate higher revenues following SDLC

Project 1: Introduction to Database Applications

Created Logical Schema & Physical Design

Created SQL statements

Created queries in System Z (Mainframe)

Db2 Management System

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