Customer Service Call Center

Alexis Alexander

Indianapolis, Indiana 317-***-**** ******************@*****.***

Objective

Enthusiastic and customer-focused individual seeking an opportunity to leverage skills in teamwork, time management, and providing excellent customer experiences. Committed to maintaining high standards of cleanliness and efficiency while ensuring a positive experience for every customer.

Experience

IU West Hospital ~ Call Center Representative ~ October 2019 – August 2024

• Oversaw the service of meals to patients in a professional and efficient manner.

• Instructed patients on meal ordering system, using food preference data to place orders via bedside technology or telephone.

• Ensured the accuracy of patient trays, adhering to special diet requirements.

• Documented food intake to support nutrition care and dietary needs. Harrison Terrace ~ Dietary Aide ~ June 2014 – October 2019

• Assisted cooks with food preparation tasks and managed dishwashing schedules for efficient dining service.

• Maintained high standards of dining service, ensuring timely meal delivery, excellent customer service, and cleanliness of dining areas and kitchen.

• Reported food service concerns and communicated issues to appropriate staff. Skills & abilities

• Customer Service

• Meal Service Management

• Dietary Knowledge

• Order Accuracy

• Food Preparation Assistance

• Time Management

• Sanitation & Cleanliness.

• Problem Solving & Communication

• Multitasking

Contact this candidate