Customer Service Warehouse Worker

Natalie Johnson

Las Vegas, NV ***** **************@*****.*** +1-702-***-****

Professional Summary

Reliable and versatile professional with a strong background in content moderation, warehouse logistics, and customer service. Known for adaptability, attention to detail, and teamwork. Seeking to contribute to a company where I can grow and bring value through hands-on skills and fast learning.

Work Experience

Content Moderator

TELUS International – Las Vegas, NV April 2024 – Present

Review and moderate online content to ensure compliance with company guidelines.

Identify and report inappropriate or harmful material in accordance with platform policies.

Maintain accuracy while working in a fast-paced digital environment.

Warehouse Worker

Jet Warehouse – Reno, NV March 2023 – January 2024

Picked, packed, and shipped an average of 100+ orders per shift, reducing errors by 15%.

Operated pallet jacks and maintained clean inventory zones to improve workflow.

Maintained cleanliness and organization in the warehouse for optimal workflow.

Housekeeping Attendant

Hampton Inn – Boston, MA August 2022 – March 2023

Cleaned and sanitized guest rooms, bathrooms, and common areas.

Replenished linens and toiletries while maintaining a high standard of cleanliness.

Assisted guests with special housekeeping requests promptly and professionally.

Cashier & Customer Service Associate

Restaurant and Bakery – Reno, NV August 2019 – March 2021

Processed cash, credit, and check transactions efficiently and accurately.

Assisted customers with purchases, inquiries, and promotions.

Balanced cash drawers at the beginning and end of shifts to ensure accuracy.

Education

High School Diploma – Valley High School, Las Vegas, NV – Graduated 2020

Skills & Competencies

Communication & Active Listening – Clear, respectful communicator with attentive listening in team and customer interactions.

Problem Solving & Critical Thinking – Ability to assess challenges and implement effective solutions quickly.

Leadership & Teamwork – Experienced working both independently and as part of diverse teams; able to take initiative and guide others.

Organization & Adaptability – Skilled in prioritizing tasks, staying organized, and adjusting to fast-paced or changing environments.

Creativity & Innovation – Brings fresh ideas and resourceful approaches to workplace tasks and problem-solving.

Computer Literacy – Proficient in Microsoft Office, content moderation tools, and POS systems (e.g., Square, Toast).

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