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Medical Records Support Specialist

Location:
Louisville, KY
Salary:
54000
Posted:
July 07, 2025

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Resume:

JARON

JACKSON

JARONJACKSON_****@YAHOO.

COM

502-***-****

OBJECTIVE

Highly organized and culturally

competent healthcare administration

support specialist with 3 years of

cumulative experience with managing

administrative tasks for healthcare

facilities. Proficiency in managing

patient records, coordinating

schedules, and providing customer

service. I am dedicated to ensuring

the smooth operation of healthcare

facilities and equitable treatment of

patients.

SKILLS

Medical Records Management

EXPERIENCE

CHIROPRACTOR ASSISTANT & REFERRAL SPECIALIST

EXACTACARE CHIROPRACTIC OFFICE

August 2021- present

In my current position, I utilize a variety of communication strategies and resources to care for patients of varying demographics and ethnic groups with varying chiropractic issues. I have been the lead specialist, providing complete administrative support and assistance at both office locations while managing inventory. Allowing me to master Medical Terminology & billing as well as understand the revenue cycle. In addition to my job responsibilities, I also engage in the following:

• Coordinate patient scheduling and managed electronic health records (EHR) system for both office locations.

• Assisted physicians with patient care tasks such as rehab, personal injury patients, and car accident clients.

• Verified insurance coverage and benefits and processed patient billing and payments.

• Maintained accurate and up-to-date medical records and ensured compliance with HIPAA regulations. As well as communicating with major medical facilities to request and send medical records.

• Facilitated on-site training for new employees transitioning into roles at both office locations.

CAREGIVER- PILLAR COMMUNITY

June 2022- November 2022

In my previous position, I utilized a variety of communication strategies and attention to detail to care for patients residing at Pillar Community. I obtained CPR certification and collaborated with Nurses and other medical staff to provide assisted living, nursing home, and emergent health care to residents. In addition to my job responsibilities, I also engage in the following:

• Organize and set up patient rooms for upcoming arrivals and or new transfers.

• Collaborate with healthcare providers to ensure timely and accurate care.

• Facilitated the ordering and restock of medication for patients in care, as well as coordinated the passing of medication to 2

Appointment & scheduling

coordination

Insurance Verification & Billing

Revenue Cycle

HIPPA Compliance and Patient

Privacy

Medical Terminology & Coding

Administrative support and office

management

Customer Service & Communication

Training & Facilitation

residents and ensured proper documentation is complete for each resident.

SUMMER INTERN- DERMATOLOGIST ASSOCIATION

OFFICE

Summer 2019

In my previous position, I utilize a variety of communication strategies and organizational skills to facilitate care for patients with varying skin conditions. I collaborated with Dermatologists, and Physicians Assistants to schedule and coordinate patient visits and verify insurance. In addition to my job responsibilities, I also engage in the following:

• Maintained and updated electronic medical records (EMR) software.

• Organize and set up patient rooms for the day’s visits.

• Obtained authorizations for patient’s medical procedures. OFFICE INTERN- MONTGOMERY LIBRARY OFFICE

ASSISTANT

August 2017- December 2019

In my previous position, I utilize a variety of communication, time management and organizational techniques to assist students with scholarly work. I assisted faculty and staff utilizing DEI office resources, Library Resources and meeting spaces as well as acted as a student ambassador for the Office of Diversity and Inclusion. I also managed the front desk for the Office of Diversity & Inclusion. In addition to my job responsibilities, I also engage in the following:

• Managed and coordinated appointments for Office of Diversity and Inclusion staff.

• Managed and coordinated the occupancy and reservations and schedule requests for the conference and meetings rooms in the library.

• Assisted with the project management responsibilities utilized for planning and executing DEI Office events and seminars.

• Assisted with the facilitation of implicit bias and cultural awareness trainings to the student body.

3

EDUCATION

BACHELOR OF ARTS / BUSINESS ADMINISTRATION

EMPHASIS- HEALTH CARE MANAGEMENT

Campbellsville University

• Certified in Computer IC3

VOLUNTEER EXPERIENCE OR LEADERSHIP

Office of Diversity & Inclusion Student Ambassador Black Student Association Member

Fellowship of Christian Athletes Member



Contact this candidate