Human Resource Business Partner
Resume:
Skills
Work History
SIRISHA IMMANENI
Human Resource professional
North Potomac MD, 20871
****************@*****.***
Service oriented and result driven professional having more than 9.5 years of experience in the field of Human Resource Management. An effective communicator with excellent interpersonal & relationship management skills to bring positive impact centered on organizational behavior and change management. Proficient in coordinating and monitoring with administrative task and responsible in liaise, update and identify client needs.
Recruitment
Excellent
Quality control
Excellent
Team Player
Excellent
Business administration
Excellent
Office administration
Excellent
2019-12 - Current HR assistant
The World Bank, Washington, D.C., Washington, D.C. Providing HR services to internal and external clients including manager's, staff, and retirees
Handled and managed over 30 to 40 calls per days assisting staff having simple to complex queries from key work programs in admin portal, performance review Collaborates with other key partners for delivering service including payroll, tax, accounting,pension & HR Business partner. Provide interpretation of various policies, processes and procedures related to HR transactions, products, and services in alignment to Staff rules
Handled sensitive and confidential correspondence information Accurate documentation in case management and relevant system Manage flow of information, monitor, follow up to ensure deadlines, accuracy and ensure SLA are met
Liaison with related departments Accounting, pension, Travel, IT for client clarification and assistance
Support Triaging to ensure queries are allocated to respective teams/members Identity potential escalation and promptly flag them to teams to ensure clients deliverables are within SLA's Support in creation and maintenance of process documentation reports, briefs, and training material. Monitoring smooth function of workflow by checking on quality and client satisfaction ensuring aligning to WB guidelines and procedures. 2013-07 - 2013-09 HR/ Trainer/Facilitator
The Skill Academy, Hyderabad, Telangana India
Imparted training to rural sector on English, communication, Computers & IT Have been part of preparation of modules and study material for batches Have imparted Training to new Trainer Effectively handedly batches on Interview Skills
& HR Liaison with Companies on Interviews and Placement agencies. Quickly adapted training plans for client needs, keeping timelines, budgets and desires in mind
Scheduled and taught in class and online courses to increase learning opportunities
Implemented new training courses after assessing corporate data and identifying employee weaknesses
Tracked attendance and evaluated progress for assigned trainees Contributed to reductions in employee turnover by revamping training programs
Educated clients on proper use of products and systems 2011-06 - 2013-06 Assistant Manager
Sri Ganesh Forwarders Pvt Ltd, Mumbai, Mumbai India Human Resources Handling end to end HR related activities Recruitment-Liaison with placement agencies, verifying prospective candidates, salary negotiations and issuing offer letters
Framing Organizational policies and procedures Payroll processing, confirmation
& PMS, KPI mapping Attendance & Leave Management system Assignments to enhance HR experience by conduction surveys Human Resource Management MIS management and Presentation of periodic reports to Top management
Strengthened operational efficiency to remain cost-effective while maintaining quality service.
Recognized staff for contributions to company success to foster engagement and increase productivity.
Made hiring recommendations to increase company's productivity and profitability with quality workers.
2008-05 - 2011-05 Executive – Human Resources
SKS Microfinance Ltd, Hyderabad, Telangana India
Facilitator for verification of original documents of aspiring candidates and complying all other joining formalities
Recruitment and selection of candidates as per requirements of various departments
Liaison with placement agencies
Drafting confirmation letters after probation period Pivotal in salary negotiations, issuing offer letter to selected candidates Raising invoices in accordance to joining of candidates Maintenance of employee database, personnel files and updating of personal records
Instrumental in setting up Biometrics for tracking attendance of employees Instrumental in setting up of process for tracing employees' adherence to official timings
Addressing queries related to salaries and Provident fund Team member in framing organization's policies and processes SPOC of grievance cell in organization, monitor grievance cell Verifying resumes of prospective candidates on organizations Portal and coordinating with departmental heads accordingly as per projections Presentation of weekly reports to HOD- HR
Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting
Delivered services to customer locations within specific timeframes Prepared variety of different written communications, reports and documents Resolved problems, improved operations and provided exceptional service 2007-02 - 2008-04 Executive – Human Resources
Intercon International Pvt. Ltd, Hyderabad, Telangana India Handling entire gamut of recruitment activities for organization, using various tools like job portals, head hunting and Employee Referrals Conducting reference checks before extending offers Maintaining attendance & assisting Payroll In charge in payroll Administration Conducting onboarding, Induction & orientation for the new hires Developing and delivering various training programs at all levels Modifying and implementing HR Policies and communicating them across organization at all levels
Data base management, MIS, and internal auditing
Employee Welfare, Employee Retentions, Grievance handling (Handling Employee Grievances on daily basis and ensuring their prompt redressal Redressal of disciplinary/ integrity/ performance/ any other Issue to maintain decorum on floor)
Maintaining database of candidates for further references using MS Excel. Education
Additional Information
2005-06 - 2007-01 HR Associate
CONVERGEON, Hyderabad, Telangana India
Analyzing and understanding characteristics of prospective applicants for given Job description
Sourcing and short-listing relevant profiles through various sources Interact wit client for scheduling& coordinate interviews as per schedule & follow up with candidates.
Other Experience Conducted and participated in Branding, Marketing of Events and lesion international event organizers.
Actively listened to customers' requests, confirming full understanding before addressing concerns
Created plans and communicated deadlines to complete projects on time Offered friendly and efficient service to customers, handled challenging situations with ease
Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately
Worked with customers to understand needs and provide excellent service 2011-04 - 2012-05 Bcom: Industrial Relations & Personnel Management Bhavan's College - Hyderabad India
2003-06 - 2006-05 B Com: Bachelors of Commerce
Bhavan's Vivekananda Degree College of Science, And Arts - Hyderabad India January 1985 Address: 11854, Skylark Road, Clarksburg, MD-20871 Other Languages Known: Hindi, Telugu Work Permit: Green Card Holder
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