Medical receptionist, Medical Records Technician
Resume:
MAR **, **** • UNITED STATES • **** BRACKFIELD ACRES WAY,
KNOXVILLE, UNITED STATES, 37932 • *********@*****.*** •
SABRINA CROWE
Medical office
PROFESSIONAL SUMMARY
Driven, dependable, hardworking individual seeking to combine professional skills and medical education to secure employment within an innovative healthcare organization. Motivated and resourceful professional with a reputation for quality, proficiency, and reliability seeking to transition medical education to the healthcare industry. Compassionate and energetic professional with a track record of providing excellent customer service, desiring to contribute to-day-to operations within a dynamic healthcare organization, dedicated, independent, and motivated professional seeking to provide attentive, highly professional care for a healthcare provider.
EMPLOYMENT HISTORY
INBOUND STOWER May 2023 - May 2024
Amazon Fulfillment Louisville, TN
ADMINISTRATIVE ASSISTANT/SECRETARY Jan 2006 - Aug 2018 Emergency Mitigation Technologies Salem, Va
Efficiently organized inventory for timely processing, improving workflow, and reducing delays. Consistently met daily targets by accurately stowing items, enhancing operational efficiency. Collaborated with the team to streamline stowing processes, resulting in faster turnaround times. Implemented a new inventory tracking system, leading to measurable improvements in accuracy and reducing errors in order fulfillment.
Maintained precise records of inventory levels, ensuring timely restocking and contributing to seamless operations in a high- demand environment.
Developed a method to optimize stowing layouts, resulting in noticeable gains in efficiency and significantly reduced processing times.
Demonstrated strong teamwork by assisting colleagues during peak periods, enhancing morale and ensuring consistent workflow across shifts.
Managed office communications, improved scheduling efficiency, and enhanced team coordination. Organized documentation systems, reduced retrieval time, increased operational efficiency. Supported executives, facilitated meetings, and ensured smooth daily operations. Streamlined office operations by implementing efficient filing systems, leading to noticeable gains in retrieval speed and overall productivity.
Provided exceptional administrative support, fostering a collaborative environment that enhanced team communication and morale.
Managed scheduling and calendar coordination, analyzing workload to optimize resource allocation and ensure timely project completions.
Maintained precise records of office expenditures, executing reconciliations that upheld budgetary accuracy and compliance. Developed a comprehensive contact management system, improving client follow-up processes and resulting in marked improvements in client engagement.
HEALTH INFORMATION TECH Mar 1995 - Aug 1996
Carilion Health Systems Roanoke, VA
SKILLS
Time Management (Experienced), Process Improvement (Experienced), Attention to Detail (Experienced), Problem Solving (Skillful), Team player (Expert).
EDUCATION
DIPLOMA FOR MEDICAL SECRETARY 1994 - 1995
Dominion Business School Roanoke, VA
Graduated with a Dean's list twice. Graduated on July 19, 1995, with all honors, rights, and privileges. ASSOCIATE OF SCIENCE DEGREE-MEDICAL CODING AND BILLIING May 2023 - May 2024 Ultimate Medical Academy Clearwater, FL
Fully accredited, accelerated program providing instruction in medical coding and billing. ICD-10, CPT, and HCPCS coding for diseases, surgeries, and medical procedures. Program content includes EHR systems, accounting methods, and processes for preparing and submitting healthcare claims. Research, professional writing, critical thinking, and communication skills are emphasized throughout the program.
CERTIFICATIONS
AMERICAN CPR CARE ASSOCIATION
Healthcare CPR, Etc
Certified in healthcare CPR, AED, First Aid, BLS, and bloodborne pathogens. HOBBIES
I love to study anything on medical terminology, reading, and crafting a little bit of everything. Managed patient records, ensuring accuracy and confidentiality; improved data retrieval efficiency. Collaborated with medical staff to streamline information flow; enhanced interdepartmental communication. Utilized health information systems to analyze data trends, supporting strategic decision-making. Resolved discrepancies in patient records, maintaining compliance with healthcare regulations. Implemented HIPAA in everyday workflow
Implemented electronic health record systems, enhancing patient data accessibility and improving care coordination across departments.
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