Project Manager Management

KRISTEN SCHOW

Program / Project Management • Non-Profit & Corporate Operations • Agile & Waterfall Delivery

Pleasant Grove, UT *************@*****.*** 707-***-**** linkedin.com/in/mrskristenschow

PROFESSIONAL SUMMARY

Strategic Program & Project Manager with 10+ years leading cross-functional teams, $90M budgets, and

mission-critical initiatives for non-profits and fast-growth companies. Expertise spans PMO set-up, Agile/Scrum, stakeholder engagement, grant & donor relations, and data-driven process improvement.

PMP-trained, OSHA-30 certified, and known for accelerating delivery cycles up to 50% while boosting program impact and visibility.

CORE COMPETENCIES

Project Lifecycle Management • PMO Governance • Agile / Scrum • Budgeting & Forecasting • KPI Design • Risk & Change Management • Stakeholder / Board Relations • Salesforce & Business Intelligence Tools • Process Optimization • Marketing Automation • Remote Team Leadership • Vendor & Contract Negotiation • Contract Administration • Program Management •

PROFESSIONAL EXPERIENCE

DIRECTOR OF BUSINESS DEVELOPMENT — Abby Lou Foundation, Lehi UT 01/2023 – 12/2023

• Secured $25K in new grants and donor commitments by mapping KPIs to impact storytelling.

• Managed $40K annual program budget with zero audit findings; automated reporting cut prep time 40 %.

• Launched multi-channel campaigns (email, social, blog) that lifted volunteer sign-ups 55 %.

• Cultivated board and community partnerships, expanding service reach to 3 new counties.

PMO MANAGER / SENIOR PROJECT MANAGER — The Younique Foundation (Saprea), Lehi UT 02/2018 – 12/2022

• Built the organization’s first Project Management Office, standardizing processes across 90+ projects and shrinking average delivery time from 9 6 months (33 %).

• Hired, mentored, and promoted a 7-person PM team across multiple states; retention improved to 95 %.

• Developed KPI framework adopted by executive team to measure survivor-outreach impact.

DESIGN MANAGER / SCRUM MASTER — Solcius Solar, Provo UT 03/2015 – 01/2018

• Led 25-member cross-discipline squad (engineering, design, ops) through 150+ solar installs/month.

• Instituted daily stand-ups & retrospectives; throughput per team increased 22 % without headcount.

• Delivered company-wide Agile & EQ training for 200 employees, slashing inter-department escalation 30 %.

DIRECTOR, CUSTOMS DEPARTMENT — Oakwood Homes, Murray UT 06/2013 – 02/2015

• Re-engineered document-control workflow; reduced permitting cycle time by 5 days (-18 %).

• Oversaw compliance for 400+ homeowner construction files, achieving 100 % audit pass rate.

• Negotiated with municipal authorities to streamline inspections, saving $50K annually.

EARLY CAREER: Project Coordinator / Estimator – various construction & design roles, City Engineering Department; 2005-2013

EDUCATION

B.S., Construction Management — Brigham Young University–Idaho, Rexburg ID 2005

A.S., Architectural Technology — Brigham Young University–Idaho, Rexburg ID 2004

CERTIFICATIONS

PMP Coursework • OSHA-30 • Scrum Master (CSM) • Brave Leaders (Brené Brown) • John Maxwell Leadership • Erosion & Sediment Control

TECHNICAL / METHODOLOGIES

Salesforce Jira Asana MS Project Smartsheet Power BI SharePoint HTML/CSS basics OKR & KPI Various Construction and Project Management Software Platforms

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