Electrical Systems Inventory Management
Resume:
PROFILE SUMMARY
Dynamic and accomplished professional with over 15 years of experience in electrical systems, maintenance, and computer technology. Expertise in the installation, repair, and troubleshooting of electrical components, security systems, and HVAC equipment, delivering solutions that ensure reliability and performance. Proven ability to configure and optimize computer hardware and software systems, driving operational efficiency and minimizing downtime. Skilled in inventory management, meticulous record-keeping, and fostering collaboration within cross-functional teams to meet and exceed organizational objectives. Dedicated to continuous learning and the adoption of emerging technologies and industry best practices, ensuring innovation and exceptional customer satisfaction. Known for a proactive and detail-oriented approach to solving complex challenges in dynamic environments. CORE COMPETENCIES
Maintenance & Service Technician August 2007 – December 2024 Orthopedic Institute – San Juan, Puerto Rico
• Installed, maintained, and repaired electrical systems, ensuring compliance with safety standards and operational efficiency.
• Configured and troubleshot computers, peripherals, and network equipment to optimize system performance and connectivity.
• Monitored and maintained security camera systems, ensuring seamless operation and workplace safety across facilities.
• Conducted routine inspections and maintenance for HVAC systems to maintain a consistent and comfortable environment.
• Managed inventory control, monitored stock levels, and coordinated orders to ensure operational readiness.
• Developed and implemented preventive maintenance schedules to minimize downtime and extend equipment lifespan.
• Liaised with contractors for timely equipment repairs, installations, and upgrades while managing associated budgets.
• Ensured compliance with industry standards through meticulous inspection and maintenance of electrical systems.
• Collaborated with cross-functional teams to resolve maintenance challenges and support efficient operations.
• Trained new staff on safety protocols, equipment uses, and maintenance procedures to uphold operational standards.
Key Achievements
Reduced equipment downtime by 25% through the successful implementation of preventive maintenance schedules.
Increased HVAC system efficiency by 30%, optimizing workplace comfort and reducing operational costs.
Improved security effectiveness by 40% through strategic upgrades to surveillance systems and operational protocols.
Customer Service Representative April 2024 – Present Walgreens Boots Alliance
• Maintained detailed records of customer interactions, ensuring precise documentation & efficient resolution of technical issues.
• Collaborated with team members to refine operational procedures, improving service efficiency and workflow consistency.
• Investigated and resolved customer inquiries swiftly, showcasing analytical skills and problem-solving under pressure.
• Coordinated with logistics to expedite processes, demonstrating effective organizational and troubleshooting abilities.
• Delivered accurate information & recommendations, emphasizing technical product knowledge to meet diverse customer needs.
• Improved resolution times by identifying root causes and implementing structured solutions to recurring challenges.
luisalfredocolondieppa@gmail
.com
PO Box 1692 Watertown, SD
57201
LUIS ALFREDO
COLON-DIEPPA
CONTACT
• Microsoft Word, Excel, PowerPoint
• QuickBooks
• Internet research
• Software installation
• Network configuration
• Printer and peripheral installation
• Troubleshooting (PC & Mac)
• System wiring, installation, and repair
• Diagnosing and troubleshooting
(Breakers, Switches, Outlets, Lamps,
Motors, Relays)
• Assembly and disassembly
• Woodworking and metalworking
• Tool operation
• Computer configuration and
maintenance
• Electrical system installation & repair
• Camera system management
• Ventilation and air extraction system
management
• Basic air conditioning service
• Inventory and merchandise control
• Telephone & internet configuration
• Security monitoring
• Digital literacy
• Basic coding
• Data analysis and statistics
• Marketing & SEO basics
TECHNICAL SKILLS
LA
Audio Visual Technician & Installer May 2003 – December 2023 Audio Works
• Integrated audiovisual systems, ensuring seamless operation across diverse environments for optimized performance.
• Conducted comprehensive diagnostics and maintenance of electronic systems to prevent malfunctions and ensure reliability.
• Installed and programmed automated control systems to enhance functionality and user experience in various setups.
• Calibrated audiovisual equipment to precise specifications, meeting stringent quality and safety standards consistently.
• Designed and implemented efficient cable management systems, reducing installation time and enhancing overall aesthetics.
• Diagnosed technical issues in automation systems, leveraging problem-solving skills to execute timely resolutions.
• Collaborated with multidisciplinary teams to align automation solutions with project requirements and operational goals.
• Developed and maintained detailed documentation for system configurations, wiring schematics, and troubleshooting protocols. Key Achievements:
Reduced system malfunctions by 25% through regular inspections and implementation of an inclusive maintenance schedule.
Enhanced project efficiency by 30% through innovative planning and load-in/load-out coordination.
Successfully delivered AV solutions for over 500 live events, maintaining a 98% client satisfaction rate. Field Technician / Satellite Installer October 2017 – September 2019 MasTec
• Installed, configured, and tested satellite systems, ensuring seamless integration with client infrastructure and operations.
• Diagnosed and resolved connectivity issues efficiently, reducing customer downtime and enhancing overall system reliability.
• Executed complex cabling layouts through challenging environments, such as attics & crawl spaces, maintaining high standards.
• Conducted preventive maintenance of telecommunications equipment, minimizing malfunctions and extending system lifespan.
• Planned and installed wiring for networking hardware, ensuring compliance with safety and industry regulations.
• Coordinated with dispatch and sales teams to align installation tasks with project schedules and customer needs.
• Trained customers on system usage and troubleshooting, reducing service call-backs by 20% through effective education.
• Followed OSHA safety protocols, mitigating risks during installations and maintaining a safe work environment. Key Achievements:
Improved customer satisfaction scores by 25% through precise installations and responsive issue resolution practices.
Reduced project completion times by 15% through efficient workflow optimization and streamlined processes.
Managed inventory accurately, reducing installation delays by 30% with improved resource allocation and tracking. Electrical Technician/Assistant May 2000 – Aug 2007 PEDAC – San Juan, Puerto Rico
• Installed and tested electrical systems, including circuit breakers, motors, and controls, ensuring compliance with safety codes.
• Conducted diagnostic tests to identify electrical malfunctions, reducing downtime and maintaining operational efficiency.
• Implemented electrical layouts for residential, commercial, and industrial projects, collaborating with engineers & stakeholders.
• Interpreted and prepared blueprints, schematics, and technical drawings to guide installation and maintenance processes.
• Performed preventive maintenance on electrical systems, minimizing potential hazards and extending equipment lifespan.
• Enhanced system safety by identifying and replacing faulty wiring, switches, and circuit breakers to mitigate fire risks.
• Utilized advanced diagnostic tools to troubleshoot complex electrical issues, achieving faster and more accurate resolutions.
• Inspected and repaired existing electrical circuits, improving efficiency and ensuring systems met high-performance standards. Key Achievements
Reduced system downtime by 35% through efficient troubleshooting and implementation of advanced diagnostic methods.
Completed installation of complex electrical systems on 100+ new construction projects, adhering to strict timelines and safety protocols.
EDUCATION
Associate in Electrical Technology Metropolitan Technical College, San Juan, Puerto Rico May 2000 Computer and Electronics Repair & Troubleshooting International Junior College, San Juan, Puerto Rico May 1997 High School Diploma Colegio San Antonio, Rio Piedras, Puerto Rico May 1993 SOFT SKILLS
Communication skills (listening, speaking, writing) Flexibility and adaptability Project management Critical thinking Leadership Time management Creativity and innovation Collaboration and teamwork Emotional intelligence Negotiation Customer service Financial literacy Analytical and research skills Prioritization skills
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