Business Development Account Management

Julie Ann James

**** **** ******

Manistee MI

*************@*****.***

Summary: A superior communicator with strong business acumen seeking a career that I can utilize my strong account management and business development skills to improve customer satisfaction and grow the bottom line. Professional Experience:

Heritage Broadcasting Group – Business Development Traverse City, MI 10/21 – present

• Delivered multi-platform, integrated sales presentations that included print, digital, broadcast, OTT, SEO and SEM for revenue clients and new prospects

• Submission of sales reports including detailed sales pipeline, customer projections, and competitive analysis

• Collaborated with various departments to generate innovative and creative solutions.

• Achieved sales goals by focusing on growth of revenue accounts while simultaneously seeking new business growth to meet monthly quotas.

• Drove new sales through referrals, community outreach, cold calling and face to face appointments.

• Utilized technology to significantly decrease travel and business expenses while increasing customer contact and close rate

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Century Link Communications-National Acct. Mngr. Remote 04/2016 – 06/21

• Managed a portfolio of accounts while simultaneously adding thirty percent new market share

• Managed a three-state territory as well as three employees.

• Handled a portfolio of business worth over 14 million annually and built that business to 17.3 million annually.

• Conducted virtual and in-person meeting as well as coordinating large scale installs.

• Consistently exceeded budgeted goals for key accounts

• Extensive travel and reporting of pipelines and forecasts. Education:

BS – Organizational Leadership – EMU June 2012

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