Customer Service Team Members
Resume:
Hilda Gwatidzo
Cashier
Summary
Dedicated cashier with extensive experience in processing transactions and delivering exceptional customer service. Proficient in point-of-sale systems and cash handling, ensuring accuracy and compliance with financial protocols. Committed to maintaining a clean and organised checkout area, while effectively collaborating with team members to enhance sales and customer satisfaction. Objective
Results-oriented candidate interested in joining an environment that rewards initiative and dedication. I am motivated to learn, grow, and support company objectives through hard work and commitment. Experience
Cashier - M-kem 24hr PHARMACY
•• Processed customer transactions efficiently and accurately using the point-of-sale system.
• Provided excellent customer service by addressing inquiries and resolving complaints effectively.
• Maintained cleanliness and organisation of the checkout area, contributing to a positive shopping experience.
• Managed cash drawer, ensuring balanced cash handling and adherence to financial protocols.
• Collaborated with team members to achieve sales targets and promote special offers.
Greeted customers entering store and responded promptly to customer needs. Education
Ordinary level - seke 5 High school
Languages
English
shona
Xhosa
may 2022 — Present
224 Durban Road Bellville
January 2021 — December 2015
Harare Zimbabwe
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Certifications
Cashier Course - silulo Ulutho
During my Course l have learned how to interact with customers. Record Transactions
Process payment at point of sale
Skills
Point of Sale (POS) Systems
Cash Handling
Product Knowledge
Customer Service
Communication
Multitasking and
organization
Customer service excellence
Fraud prevention awareness
Team Collaboration
customer assistance
Time Management Skills
Reliabilty and Punctuality
Interests
Travelling,Hiking and Shopping
References
Information available upon request
Bellville
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