Customer Service Patient Care
Resume:
Alyssa Frasier
Phlebotomist
Orlando, FL *****
*******.******@*****.***
Professional Summary
Highly motivated MCLA/PHLEBOTOMIST seeking to obtain a position that will allow me to enhance my skills and will allow me to utilize my specialized education and skills in the medical field and in a fast paced team environment.
Strengths:
Outstanding communication skills. Reliable worker with the ability to learn new concepts and skills quickly.Excellent attitude. Hard worker Great organizational skills a self-starter and attention to detail. Self-confidences.
Authorized to work in the US for any employer
Work Experience
Phlebotomist ll
AdventHealth-Orlando, FL
October 2022 to Present
• Performs assigned pre-analytical activities related to laboratory testing, which may include general equipment maintenance, function checks and documentation; inventory control and supply stocking; blood specimen collection to include phlebotomy and skin puncture for all age groups; biological specimen processing; cleaning and disinfection of selected or assigned laboratory equipment and spaces; and other pre-analytical activities.
• Performs post-analytical activities related to laboratory testing as needed to support assigned department.
• Provides resolution to customer service issues within guidelines and supports education to clinical staff.
• Participates in, and has knowledge of, laboratory and hospital Performance Improvement activities, including evaluation of new equipment and/or procedures or methods. Phlebotomist
MaxHealth-Sarasota, FL
December 2021 to September 2022
• Venipuncture
• Sample Processing
• Accurate Sample Labeling
• Accurate Order Entry
• Assist lab manager with monitoring interfaces
Phlebotomist
Quest Diagnostics-Ellenton, FL
January 2021 to December 2021
Job Responsibilities
1. Collect specimens according to established procedures. 2. Research test/client information and confirm and verify all written and electronic orders by utilizing lab technology systems, Client contact, and approved tools. 3. Ability to navigate a computer and accurately enter data is a requirement to be successful in this role. 4. Obtain identification and accurately enter billing information and collect payments when required, following corporate policies.
5. Processing specimens including: labeling, centrifuging, aliquoting, freezing and preparing for transport as required by test order.
6. Read, understand and comply with departmental policies, protocols and procedures. 7. Maintain all appropriate phlebotomy logs in a timely manner and based on frequency, such as maintenance logs and temperature logs.
Phlebotomist/Medical Assistant
Florida Cancer Specialists & Research Institute-Sarasota, FL August 2018 to April 2019
• Patient Care
• Lab Procedures
• Vital Signs
• Greet patients
• Verifies patient information
• Blood drawing
• Labeling blood
• Veni-Puncture
• urine testing
Phlebotomist
Suncoast Bloodbank-Sarasota, FL
April 2016 to August 2018
Greets and registers donors and patients.
Determines donor suitability.
Performs phlebotomy for the collection of whole blood units or samples. Provides post-donation care and instructions, including treatment of adverse reactions. Assures proper storage of blood during collection operations and prepares for transport. Performs QC, maintenance, calibration and validation of section equipment. Reports malfunction or deviation to crew chief.
Reports inventory levels to crew chief.
Meets established collection goals.
Assists with the training of new employees.
Maintains a clean, safe and organized work environment. Phlebotomist
U.S laboratories-Clearwater, FL
October 2013 to December 2014
Mobile phlebotomist
Greet patients
Verified pt. information
Patient care
Blood draws
Labeling blood
Certified Phlebotomist
Quest Diagnostics-Sarasota, FL
April 2012 to November 2012
Responsibilities
• Patient Care
• Lab Procedures
• Vital Signs
• Greet patients
• Verifies patient information
• Blood drawing
• Labeling blood
• Veni-Puncture
• urine testing(Drug screens)
Medical Clinical Lab Assistant
Family Medical Care Center
2009 to 2009
Medical Clinical Lab Assistant
• Triaged Patients to include vital signs, height/weight, and charting assessment
• Phlebotomy draws, urine testing, Injections and EKG's
• Provided friendly patient greeting, brought patient's to exam rooms
• Front office skills to include Scheduling and confirming patient appointments
• Answered clinic phone line in front/back office and verified insurance Education
Associate's degree in Nursing
Keiser University-Ft Lauderdale - Sarasota, FL
June 2020 to Present
High school or equivalent
Technical Institute - Southwest, Florida, US
2011 to Present
Medical Assistant
Ultimate Medical Academy - Tampa, FL
2008 to 2009
Bradenton Barber Beauty Academy - Bradenton, FL
January 2007
Eastbay high school - Riverview, FL
January 2004 to January 2006
Skills
• phlebotomy
• Laboratory Experience
• Vital Signs
• Infection Control Training
• Patient Care
• Experience Administering Injections
• EMR Systems
• Laboratory Procedures
• Venipuncture
• Quality Assurance
• Medical Scheduling
• Medical Office Experience
• Computer Skills
• Medical Records
• Office Administration
• Clerical Experience
• Triage
• Microsoft Word
• Phone Etiquette
• Insurance Verification
• Medical Terminology
• Customer service
• Specimen collection / processing
• Laboratory experience
• Medical terminology
• Hospital experience
• Clerical experience
• Medical records
• Vital signs
• Epic
• Order entry
• Research
• Analysis skills
• Quality assurance
• Computer skills
• Blood sampling
• Pediatrics
• Medical office experience
• Organizational skills
• Communication skills
• Phlebotomy
• Microsoft Outlook
• Microsoft Excel
• Microsoft Office
• Athenahealth
• Front desk
• Venipuncture
• Specimen collection / processing
• Time management
• Typing
Certifications and Licenses
CPR Certification
Certified Phlebotomy Technician
PBT (ASCP)
Additional Information
Qualifications:
First Aid, HIV, CPR Certified
• Patient Care, Clinical Operations
• Infection Control, Records
• Lab Procedures, Injections
• Vital Signs, EKG's,
• Phlebotomy, Veni-Puncture
• Front Office Skills
• Interaction with physicians, staff, and patients
• Medical Terminology
• Written & Verbal Communication
• Customer Service
• Computer Skills
• Greet patients
• Verifies patient information,
• Confirming purpose of visit,
• Insurance eligibility & Benefits.
300 + sticks
Contact this candidate