Customer Service Data Entry
Resume:
Adrian English
Fort Worth, TX *****
*****************@*****.***
Professional Summary
Very hard working, punctual, fast learning, and not afraid of a challenge, computer savvy, 5 star customer service
Authorized to work in the US for any employer
Authorized to work in the US for any employer
Work Experience
Night Auditor
Dfw Hospitality LLC-Fort Worth, TX
September 2023 to Present
Greeting guest, customer service, cash handling/ counting, answering phones, light accounting, computers/data entry, training new-hires,
General Manager (GM)
Whitehorse Gaming-Fort Worth, TX
February 2022 to August 2023
Scheduling, payroll, problem solving, customer service, tech support, bookkeeping, interviewing/hiring, all manager duties, customer relations
Medical Records Specialist
MRO Corporation-Hurst, TX
April 2021 to April 2022
Data entry, high volume call center, worked remotely, computers, responded to customer calls ordering medical records. Problem solving, processed orders, handled customer complaints Front Desk Agent
Extended Stay America-Las Colinas, TX
September 2019 to November 2021
Customer Service, answer high volume calls, data entry, computers, credit card processing Education
Some college in Human Resources
Remote-Post University-Remote
September 2009 to April 2010
Some college in Early Childhood Education
Remote- Virginia College
February 2000 to June 2002
High School Diploma
Vista Adult School
January 2001 to April 2001
Skills
• Microsoft Outlook
• Hospitality
• Administrative experience
• Communication skills
• PEP (2 years)
• Office experience
• Organizational skills
• English
• IT
• Interviewing
• Guest services
• Night audit
• Front desk
• Software Troubleshooting
• Multi-line phone systems
• Problem solving (7 years)
• Computer literacy
• Phone etiquette
• Microsoft Excel (3 years)
• Computer skills
• Guest relations
• Chat (1 year)
• Hotel experience
• Upselling
• Work ethic
• Salesforce (1 year)
• Customer service
• Data Entry
• Typing
• OPERA (1 year)
• Medical Records
• Payroll
• Word processing
• Computer operation
• Microsoft Office (6 years)
• Cash register
• Cash handling
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