Data Entry Administrative Assistant

Brenda Kern

***F W Rockrimmon Blvd, Colorado Springs, CO 80919

719-***-**** (Cell phone) * 719-***-**** (Home phone) * ******@***.***

Employment:

Annette Hazuka, Mary Kay Cosmetics Colorado Springs, CO 719-***-****

Executive Assistant to a Senior Sales Director 9/2001-Current: Manage consultant and client databases and generate contacts via e-mail and mail; process returned products, reconcile receipts and invoices to a Visa statement. I have continuously held this part-time position since September 2001 and work from my home.

Through Front Range Staffing: Bibles for the World (temp) Colorado Springs, CO 719-***-****

Administrative Assistant/Receptionist 9/2017-1/2018: Phones, mail distribution, supplies (part-time)

Through Office Team: America 2000 (temp) Colorado Springs, CO 719-***-****

Lease Writer 6/2017-8/2017: Renewing current leases, creating new leases, filing (part-time)

Catholic Health Initiatives (CHI) Foundation Colorado Springs, CO 719-***-****

Gift Processor 8/2010-9/2014: Entry of donor information and gifts, generating and editing letters to donors

Data Integrity Specialist 9/2014 to 8/2016: gift processing, data cleanup, and generation of queries, reports, spreadsheets, and mailing lists

August 2007 through March 2008 I cared for my mother, who died of brain cancer.

Compassion International Colorado Springs, CO 719-***-****

Fulfillment Associate 8/04-5/07: Data Entry, proofreading/editing child profiles and biographies, clerical/secretarial work

Mission of Mercy (now One Child Matters) Colorado Springs, CO 719-***-****

“In Touch Communications” Associate 3/99-5/02: Proofreading/editing correspondence, phone/mail contact with donors, preparing/packaging mail for international shipping, data entry, bar code scanning, clerical/secretarial work

Special Assignment Associate or Special Assignment Specialist 5/02 to 11/02: Writing requirements for proposed new computer system, with strong emphasis on facilitating meetings and coordinating team input

Assistant to Director of Program Development and on-call assistant to President’s Executive Secretary and the President’s Office 11/02 through 8/03: Clerical/secretarial duties

Capital and Operational Project Services Coordinator 9/03 through 5/04: Manage information for all Capital, Operational, and Relief projects, including application process, updates, and creation/distribution of reports

Editor 5/02 through 5/04: Proofreading, editing, and writing, including articles published on company web site

Project Communications Specialist 7/07-8/07: e-mail communication, filing, clerical work

Current, Incorporated (now Current Media Group, LLC) Colorado Springs, CO 719-***-****

Customer Assistance Center Representative 8/98-2/99: Answering 1-800 telephones and data entry, customer service

Focus on the Family Colorado Springs, CO 719-***-****

Data Entry Keyer 1/87-6/89: Data entry of mail, phone, FAX, and e-mail contacts (US/ international)

Group Leader 6/89-6/91: Quality control and production statistics

Systems Assistant 6/91-10/92: Proofreading/editing and liaison with IT personnel

Systems Coordinator 10/92-4/98: Requirements analysis and software testing, database administrator

World Vision Federal Way, WA 888-***-****

Telecommunications Operator 6/85-10/89: Answering 1-800 telephones and data entry

Los Angeles First Church of the Nazarene Los Angeles, CA 213-***-****

Intern 8/84-5/85: Various duties, clerical. A large portion of my time was spent with the senior citizens: Bible studies, lunches, activities, helping them with errands, and taking them on outings.

Education:

Fuller Theological Seminary Pasadena, CA

Master of Arts in Urban Anthropology (incomplete)

Bresee Institute for Urban Training (now Bresee Institute for Metro-Ministries) Kansas City, MO

(Bresee Institute for Metro Ministries is a part of Nazarene Theological Seminary, NTS)

Master of Ministry Certificate, 1985

Urban Ministries Credential, 1985

Mid-America Nazarene University Olathe, KS

Bachelor of Arts in Sociology, 1984

Bachelor of Arts in Spanish, 1984

Minor in Music, 1984

Skills:

Excellent communication skills (oral and written):

Have had multiple articles, stories, poems, letters to the editor, etc. published

Wrote documentation for Data Entry at Focus on the Family (procedures, processes, policies, standards, charts, tables, with index) in 1991 (updates thereafter)

Was responsible for training of 110 new employees upon Focus on the Family’s move to a new state, and

demonstrated data entry to visitors from other companies

Wrote requirements for proposed new computer system at Mission of Mercy, including highly complex,

inter-related documentation and screen design

Type 83 wpm with 2% error rate

Alpha-numeric data entry 14,900+ kph with 100% accuracy

Excellent telephone skills

Strong computer proficiency, including data entry, software testing, requirements analysis, and systems analysis

Usage of data entry systems including Blackbaud Raiser’s Edge, Blackbaud CRM, word processing packages, e-mail products, internet browsers, Windows platforms, photo editing software, the Microsoft Office Suite, internet camera, and internet microphone

Familiarity with standard office equipment: typewriters, computers, scanners, printers, copiers, fax machines, telephone systems, etc.

Team player with extensive experience in collaborative processes (daily production, short-term projects, and long-term undertakings)

Flexible, with strong problem-solving skills and decision-making ability

Analytical and deductive thinker, detail oriented, quick learner, great memory

Maturity and patience associated with a 44+ year career in office environments

Contact this candidate