Case Management Manager
Resume:
Erica Hobbs
Mayfield, KY *****
*****.********@*****.***
To obtain a position utilizing my experiences and expertise that will lead to a successful and rewarding career.
Work Experience
Recovery Works
July 2021 - present
Case Manager
Manage a caseload of partial hospitalization program clients bi weekly. Targeted case management. Responsible for billing insurance appropriately.
Discharge Planner
Responsible for finding clients places to go upon discharge.
Targeted case management for a 28 day patient rehab. Arrange and plan upcoming discharges.
BHG
Case Manager
February 2021- July 2021
Targeted case management for patients of a suboxone and methadone clinic.
Foster Care Specialist
Sunrise Children’s Services - Paducah, KY
June 2018 to July 2019
Weekly visits to monitor and record progress/regression. Be accessible to clients 24/7. Maintain/create appropriate weekly, monthly, quarterly, bi-annually and annual paperwork for each child on the caseload. Recruit and train foster parents.
Owner and Operator
Erica Hobbs Performance Horses - Golo, KY
April 2014 to Present
Golo Hill Performances stands Colonel TJ Badger at stud, for live cover only. Mare care offered to include daily handling of mares in eustress with or with foals at their side, and safely breeding said mares. Handles stallion daily, safely, and effectively. Promotion and marketing of stallion and farm via social and local media. Job duties also include, but not limited to: daily barn chores and care of the horses: feeding, and cleaning stalls. Duties also include coordinating all logistics for stallion and farm, as well as farm/barn supplies on a budget. Also recording and maintaining all medical, feed, farrier, and breeding records. Also offer select services offering gentling foals, and training young outside horses.
HR/Payroll Administrator
Heritage Manor - Mayfield, KY
October 2017 to June 2018
HR coordinator, recruiting, interviewing, and training of new employees, conducting checks in various registries for abuse/neglect of children/seniors, AOC checks; KRONOS timekeeper, Payroll, RFMS administrator, Accounts Payable, Accounts receivable, ordering of office supplies, retrieving staff during inclement weather, and anything else assigned.
Social Service Worker I
Commonwealth of Kentucky, Department
March 2013 to January 2017
Department of Community Based Services, Protection & Permanency Attended a six month academy (master's level classes) at Western Kentucky University to provide training in the following areas: Case Management, Child Sexual Abuse, Child Physical Abuse and general social work practices. Provided entry level professional social work services to families, individuals and/or juvenile offenders through the assessment of client needs and the provision of social services; and performs other duties as required. Perform job duties in an office/facility, client residence, and/or residential program setting and visits clients and/or families at their residence. Provided emergency services on 24-hour basis, including accepting referrals and completing investigations at any hour without prior warning. On call one week a month, one night a week. As a result of enforced intervention, the worker runs the risk of physical harm. Attended all court appearances with clients, submit required court reports and dispositions as requested, and offered testimony as needed.
Farm Manager
Megson Thoroughbreds - Calvert City, KY
March 2013 to January 2017
Largest herd of rare white thoroughbreds in the country! Responsible for daily feeding and care of the herd, and herd stallions. Daily handling of all horses to include foals, and young horses. Farm and barn maintenance stall cleaning, and grooming. Getting young horses "sale ready", and showing the horses to prospective clients from all over the world. Hauling horses to various racetracks and trainers as needed.
Veterinary Technician
Equine Veterinary Associates
2010 to 2013
Provide excellent patient care & client service! Answer phones, coordinate farm calls, & appointments for three doctors. Ensure all AM, Noon, & PM treatments, feedings, & lab work are done correctly & promptly per doctor for each hospitalized horse. All observations & lab findings are documented properly & promptly. Set up culture & sensitivity plates, monitor & record findings. Assist doctors in farm calls to include: dental floats, castrations, x-rays, lameness exams, laceration repairs, chokes, colic exams & treatments, as well as routine preventative care. Stock & maintain vet boxes on trucks. Be on-call 1-3 nights a week, 2 weekends a month. Overnight care at the clinic if necessary to monitor ICU patients on IV fluids & record vitals/observations. Administer medications/vaccinations IM, IV, & PO per doctor's instruction. Place IV catheters. Set up, run, & monitor IV fluid therapy. Assist doctors with surgeries, both standing & laying a horse down. Monitor horses under anesthesia. Ensure surgery packs are cleaned, wrapped, & autoclaved after each use. Ensure hospital is cleaned & closed properly upon leaving each night.
Director of Pet Nursing (Manager)
Banfield, The Pet Hospital
2007 to 2010
Supervise Pet Nurses to ensure: Pet Nurse Team Members are prompt & in proper uniform. All exams/catheters/blood draws/blood work is done correctly & treatments are completed per doctor. All medical notes & labs are documented properly & promptly. Surgery packs are cleaned, wrapped, & autoclaved after each use. All daily tasks for the Pet Nurses are complete upon the end of their shift. Address any issues, concerns, or complaints involving any Pet Nurse. Ensure the treatment board is running efficiently. Complete the weekly supply order maintaining budgetary guidelines. Inventory. Regional anesthesia training. Work daily with the Office Manager to ensure the hospital is running at top productivity. Present weekly reports & graphs to field management outlining weekly sales, implement & train employees on new policies &/or procedures, help maintain communication board. See also all below duties.
Pet Nurse (Vet Tech)
Banfield, The Pet Hospital
2007 to 2010
Provide excellent pet care & client service! Educating each pet parent on preventative care, Optimum Wellness Plans, & any other direct health concerns or questions. Sell Optimum Wellness Plans and other necessary veterinary services. Check treatment board to ensure all pets are accounted for. Treat, complete physical exams, & record findings on all hospitalized pets per doctor. Assist doctors with treatments, restraint, & whatever else is needed. Administer medications/vaccinations IM, IV, SQ, PO, per doctor's instruction. Place IV catheters. Inspect exam rooms, treatment room, & surgical room & clean/stock as needed. Lead Anesthesia Nurse: Ensure Anesthesia cart & all other lifesaving equipment are functioning properly & perform all needed preventive maintenance. Monitor, adjust, & record anesthesia/oxygen levels. Clean, wrap, & autoclave all surgical instruments. Monitor all surgery patients throughout the day. Discharge surgery patients; explain all medications, discuss any questions&/or any special go home instructions. Complete all medical notes & labs. Properly clean & close the hospital at the end of the day.
Manager, Bartender, & Server
O’Charley’s - Fee, MT
2004 to 2006
Supervise 10- 20 persons on any given shift. Responsible for food/drinks going out timely & correctly. Up sell food & drinks per shift goals, & weekly goals. Make reservations & set up staff, food, & tables for large corporate parties. Responsible for resolving customer grievances as soon as they take place so that no customer leaves unsatisfied. Greet all guests at least once during their visit. Train new employees. Implement new policies & procedures. Maintain bar till. Liquor Inventory at the end of every shift & monthly.
Education
Bachelor of Science in Criminal Justice/Criminology
Chaminade University of Honolulu Honolulu - Honolulu, HI
Masters credits in Social Work
Western Kentucky University - Bowling Green, KY
Diploma
Mayfield High School - Mayfield, KY
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