Data Entry Clerk
Resume:
Heike Herrmann-Tross
Old Town, Florida 32680
*****************@*****.***
OBJECTIVE
Goal-driven, passionate, hardworking professional seeking a challenging position to utilize customer service, computing, and sales skills.
WORK HISTORY
Management / Administrative
STATE OF FLORIDA, FANNING SPRINGS, FL. State Park Ranger / OPS
May 2022 – Present
RADICARIAN LLC, OLD TOWN, FL. Owner / Manager
May 2016 – Jan 2022
PLANETWIDE MAIL LLC / U-HAUL, OLD TOWN, FL. Owner / Manager
Jan 2013 – Nov 2015
Lapse of employment between 2010 and 2013 was due to becoming a homemaker and assisting my husband with our home-based business.
PEAK FITNESS, CHARLOTTE, NC. Service Manager
Nov 2007 – Feb 2009
TUCKER ADMINISTRATORS, CHARLOTTE, NC. Administrative Assistant
Jan 2006 – Oct 2007
CHRISTIAN RESEARCH AND FELLOWSHIP, FL. Feb 2001 – Jan 2020
Interpreting live classes and seminars / translating all materials; books, study guides, etc.
SAILBOAT BAY APARTMENTS, CHARLOTTE, NC. Leasing Agent
Jul 2005 – Dec 2005
MOBILITY EXPRESS, ORLANDO, FL. Medical Billing / Sales Representative
Apr 2003 – May 2005
VISION MAX, ORLANDO, FL. Administrative Assistant
Oct 2002 – Apr 2003
Summation of duties performed:
●Group administration for both self-funded and flexible spending plans.
●Medical billing for vision and DME benefits.
●Leasing agent in property management.
●Hiring, training, scheduling and supervising employees. Budget management, payroll, tracking inventory and ordering of products and supplies.
●Providing direct assistance to the marketing department.
●Performing department audits.
●Interpreter/Translator. Performed both simultaneous and consecutive interpretation, (English/Spanish).
●All clerical duties such as data entry, managing mail room, filling, faxing and answering phones.
Special skills:
●Bilingual - Primary/Native fluency in both English and Spanish. Registered as a State of Florida Court Interpreter.
Hospitality Industry
HABANA GRILL, ALTAMONTE SPRINGS, FL. Bartender
Mar 2010 - Jul 2010
ACH CORP. OF AMERICA, ALTAMONTE SPRINGS, FL. Bartender / Server
Jun 2009 - Mar 2011
SOMETHING CLASSIC, CHARLOTTE, NC. Bartender / Server
Mar 2008 - Jun 2009
LONE STAR STEAKHOUSE, CHARLOTTE, NC. Server
Jun 2005 - Oct 2006
SAM SNEADS, MAITLAND, FL. Shift Captain
Feb 2002 - Apr 2003
*Lapse of employment between December of 2000 and January of 2002 was due to engaging a year in an outreach program for Christian Research and Fellowship.
THE BACK PORCH, DESTIN, FL. Bar Manager
Mar 1995 - Dec 2000
PLAYERS SPORTS BAR, FORT WALTON BEACH, FL. Bar Manager
Apr 1993 - Feb 1995
HOG'S BREATH SALOON AND CAFE, FORT WALTON BEACH, FL. Bartender
May 1990 - Apr 1993
Summation of duties performed:
●Knowledgeable and efficient performance in all departments for FOH.
●Training and supervising staff as a lead team member.
●Tracking inventory and ordering of supplies and stock.
●Responsible for cash drawer.
●Proper and complete performance of all side work.
●Providing a friendly, personable, one-of-a-kind customer service experience.
●Punctual and reliable fulfillment of scheduled shifts.
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