Social Worker Services

Jerry Walker

609-***-**** **************@*****.***

Professional Summary

Dedicated and disciplined Army veteran with a diverse professional background spanning social services, education, transportation, and military service. Proven track record of serving communities with compassion, patience, and reliability. Experienced in client advocacy, student support, and public engagement. Strong interpersonal skills, team-oriented, and committed to service excellence.

Work Experience

Uber & Lyft Driver

Self-Employed 2012 – 2025

• Provided safe, efficient, and courteous transportation services to thousands of passengers

• Maintained a high customer rating through professionalism and reliability

• Navigated city and suburban routes with knowledge of optimal traffic patterns

• Handled customer inquiries and disputes with tact and professionalism

Social Worker – Welfare & Food Assistance Programs

Department of Human Services 2013 – 2018

• Assisted low-income individuals and families in accessing food stamps, TANF, and other public benefits

• Conducted client interviews, determined eligibility, and maintained detailed case files

• Advocated for clients’ needs and collaborated with local community organizations

• Trained in confidentiality and ethical standards of social service work

Teacher’s Aide

Public School System 2008 – 2013

• Supported lead teachers in classroom management, lesson preparation, and student supervision

• Worked one-on-one with students needing additional academic or behavioral support

• Helped maintain a safe, inclusive, and structured learning environment

U.S. Army – Active Duty Service Member

United States Army 1999 – 2007

• Honorably served in various capacities with a focus on discipline, leadership, and mission execution

• Developed strong skills in teamwork, logistics, communication, and resilience

• Deployed in support of national objectives and received commendations for service excellence

Skills

• Client Services & Support

• Conflict Resolution

• Classroom Assistance

• Time Management & Scheduling

• Public Transportation Safety

• Communication & Interpersonal Skills

• Military Leadership & Discipline

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