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Support Specialist Peer

Location:
Alexandria, LA
Posted:
July 04, 2025

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Resume:

Subject Fwd: MY RESUME

From Juanita Walls <*******.*****@**.***>

To: ******@***.*** <******@***.***>, Juanita

Walls <*******.*****@**.***>, Juanita Walls

<*************@******.***>

Date Feb 25 at 9:28 PM

MY RESUME

MY RESUME

Juanita J Walls

5909 Deerfield Drive

Alexandria, LA 71301

Phone: 318-***-****

Email: ******@***.***

Objective

To obtain a position that will enable me to utilize my strong organizational and leadership skills. I

have the ability to meet and exceed at any level. Looking to secure a position with a well established

organization that will lead to a long lasting relationship and a career challenging opportunity.

Abilities

I have the right attitude, Focused, Humble, Optimistic, Eager to learn, Enthusiastic, Creative, Observant,

Ambitious, Approachable, and Well Rounded. Strong

leadership and Supervisory skills, to meet and exceed at any level offered. Dedicated, Hardworking, and Reliable. Posses excellent organizational skills and strong

attention to details.Demonstrate an ability to get the job done and make things happen with little or no

supervision. Team player attitude, great work ethics, being detail oriented. First Aide, CPR Certified. CDA

Training. Class D (Chauffeur's License), Certified Peer Support Specialist.

Employment History

Workforce Specialist

11/2017 - Current Lasalle Community Action Assoc Inc Main Street, Colfax, LA

Worked in Social Service and developing service plans for individuals. Work with Adults, Youths, Dislocated Worker. Recruits and refers jobseekers who meet specified

qualifications of employer job vacancies. Maintain contact with member to assess needs, recommended additional services, collects and analyzes hiring data and customers

feedback. Ensures that all rules, and regulations are enforced by the state guidelines, not violating HIPAA. Type and enter data into computer in a successful reasonable amount of time for a successful job performance and meeting

deadlines. Deals with the public all day, either by phone, or in deadlines. Deals with the public all day, either by phone, or in person.

Proctor

03/2018 - 05/2018 Kelly Services Usa, Llc 2211 S Burnside Ave, Gonzales, LA

Perform duties that are instructional in nature or deliver direct services to students or parents. Serve in a position for which a teacher has ultimate responsibility for the design and implementation of educational programs and services. Certified Peer Support Specialist

09/2013 - 11/2017 NHS Mental Health 4606 Lee Street Alexandria, La, Alexandria, LA

Work as a Certified Peer Support Specialist, in a recovery oriented approach to providing both in-home and community based interventions to individuals who are diagnosed with serious mental illness, and who have had a frequent interactions with crisis intervention, multiple psychiatric hospitalizations, periods of homelessness and co-occurring disorders. Ensures compliance with all rules and

regulations, acts as a mandate reporter, to report signs of negligence or violations. Assist clients in articulating their goals for recovery, learning and practicing new skills, helping the monitor

their progress, assisting them in their treatment and coping techniques and self-help strategies. Establish and maintain working files, assemble, compile, and summarizes information from files and documents in the office or other available sources for use by supervisors or other staff. Controls incoming and outgoing correspondence and action documents, following up to ensure that deadlines are met. Supervisor: Nikki Sanders 318-***-****

EARLY HEADSTART TEACHER

04/2010 - 08/2013 CENLA COMMUNITY ACTION

AGENCY

1335 Jackson Street, Alexandria, LA

Instruct children (normally up to 5 years of age) in activities designed to promote social, physical, and

intellectual growth needed for primary school in preschool, day care center, or other child development facility.

JANI KING FRANCHISE DETAIL SUPERVISOR

08/2009 - 03/2013 JANI KING LLC 5909 Deerfield Drive, Alexandria, LA

Provided informed, professional and accurate service to my clients. Assisting in overseeing our team and work provide the franchise and the clients, support, training, and customer service needed to continually represent

and uphold our business standards to secure that our clients receives the best janitorial services. I have a

highly polished professional appearance and demeanor on any job I work on. Utilize strong time management

skills at all time. I am constantly reviewing materials that Jani King has provided. I am confidence with the

ability to provide on-site training. I work first hand on the clients locations to make sure that all quality of

locations to make sure that all quality of

cleanliness is meet. I have strong customer service skills and was tested at the LaWork and received a 98% in

customer service skills. I am up for the challenge in working with in any Management position.

NOTE: THIS POSITION IS IN THE EVENINGS, FROM 6PM

TO 8PM.

Special Education Paraprofessional (GMMC)

08/2009 - 04/2010 BOLTON HIGH SCHOOL/RPSB 2101

Vance Avenue, Alexandria, LA

Works with the severe and profound students. Reading instructions to students, supervised lessons plans, listen to oral reading, check seat work, relieving teachers for conferences or emergencies, helping children

who have been absent, supervise individuals programs, dictating directions such as spelling, worked with children on a one on one basis, check objective tests, study and becoming familiar with all material to be used in activities to insure their effective use. Learning use and care of audio-visual equipment and material.

Reproduce materials provided by teacher coordinator and supervisor for the use of activities. Organize and file all pertinent material according to skills. Understands the principle of child growth and development.

SENIOR CORRECTIONAL OFFICER

03/1996 - 04/2009 CORRECTIONAL COMPLEX Whatley

Road, Oakdale, LA

High level of dealing with the public on a daily basis. Conducted cell searches which involve reaching,

handling, fingering and feeling for weapons. Highly supervised individuals totaling 200 to 350 on a daily basic.

Counsel, escorted and maintain accountability. Providing assistance, guidance and directions to individuals. Respond promptly to emergency situations. Used two-way radios daily. Develop daily and weekly

work schedules. Assigned daily work details and schedules. Conducted daily meetings, in reference to job

assignments. Maintain daily time sheets. Prepared monthly evaluations promptly and efficiently. Explain rules, policies and regulations to all individual's including new intake. Conducted daily safety meetings. Maintain

inventory of cleaning supplies. Resolve and assisted individuals to resolve work problems. Enter daily reports into the computer on a daily basic. Prepared daily reports that is mandated by the department.

Received several step increases and awards throughout my tour of duty. Conduct inspections monthly on all

housing units. Contact maintenance to make necessary repairs within a specified length of time. Conduct a re

inspection of the housing unit to make sure that they are in compliance with policies and procedures. Keep

records of all inmates assign to housing unit. Assign inmates accordingly to prevent altercations. Preforms

accordingly to prevent altercations. Preforms

maintenance inspection. Worked in warehouse assisting and supervising inmate workers who receive, store,

and issue a wide variety of supplies, material, equipment and commodities required in the operation of the

Food Service Department. The work involves unloading, stacking, binning, rotating and marking stock in

accordance with BOPs policy. Also was responsible for clerical, Funds Control, Time and Attendance and

budgeting duties as assigned by the Supervisor.

Supervisor: Lt. Oscar Mack 318-***-****

Correctional Enforcement Supervisor

10/1991 - 02/1998 Rapides Parish Sheriff Department 700 Murray Street, Alexandria, LA

High level of dealing with the public on a daily basic. Conducted training for all new officers. Assigned daily work assignments, conducted daily briefings. Coordinate tracking of all officers performances evaluations

into the log book. Conducted random cell searches which requires reaching, handling, fingering, and feeling for contraband. Supervises., directs, and evaluates assigned staff of employees; processes employee

concerns and problems; counsel and disciplines employees; complete employee performance appraisals.

Updated and maintain officers vacation schedules and monitored sick leave usage. Explain rules, policies and regulations Investigated any violations reported within the Correctional Department Supervised the

maintaining of files, records and reports. Supervised anywhere from 30+ Correctional Officers and Corporals.

Prepared daily, weekly and monthly evaluations on all officers assigned to my shift. Used two-way radios daily.

Coordinates daily work activities, organizes, prioritizes, assigns, and directs, and direct work; monitors status of work in progress and inspects complete work; consults with assigned staff; assist with complex problem

situations. Prepared incident reports when necessary. Assumed Lieutenants position when necessary. Proves daily ability to work independently. Prepared daily activity reports that was mandated by the Department.

Supervised inmates on a daily basic making sure all inmates details was completed. Kept daily supervisor log.

Conducted daily accountability and processed accordingly. Processed incoming inmates into the computer.

Screen inmates incoming and outgoing mail. Received several promotions during my tour of duty.

CHILD CARE WORKER

06/1990 - 10/1991 ELMERS NURSERY 208 Griffith Street, Pineville, LA

Nurture and care for children, organize activities and implement curriculum that stimulate children's physical, emotional, intellectual and social growth. Group play, ensure that children have proper rest. Help children

grow, learn and gain new skills. Help preschool children in their grow, learn and gain new skills. Help preschool children in their educational and personal growth to provide all

the necessary primary care for infants, toddlers and older children, through games and exercise, to help

children develop self esteem, curiosity, imagination, physical skills, and speech. Also oversee children's health and nutrition.

Child Care Worker

08/1982 - 05/1984 COPIAH-LINCOLN JUNIOR COLLEGE

1028 J C Reed Drive, Wesson, MS

Worked in a position where I dedicated my experience to help children progress socially and academically.

Used excellent communications skill, writing skills and a great personality, when dealing with the children and

there parents. Supervised children play with making sure of their safety. Help with daily routines such as

dressing, toileting, eating and sleeping. Maintain very clean environment, appealing and safe. CPR Certified.

Education History

Completion Date Issuing Institution Location Degree Received Course of

05/1984 COPIAH-LINCOLN JUNIOR COLLEGE MS

Associate's Degree

Study

CHILD

CARE

SUPERVIS

ON

Although my entire career has been working with inmates, I am looking for change. neat, very professional, quick learner, and have my own transportation. I am a go GETTER,

looking for a challenge. Thanking you in advance, it is sincerely appreciated.

I am clean,

Certifications

Certification Title Issuing Organization Completion Expiration

Date

Certified Peer Support Specialist Parent Peer Support Partner Training/Cer

Date

Louisiana Office of Behavioral Health 11/2017

UniversityOf Maryland School Of Social

Work 06/2013

Child Development Asso/CDA

Credential Louisiana Pathways 05/2012 05/2015

Honors

Outstanding Worker Of The Year Award 05/96

High Quality Performance Award 5/2001

High Quality Performance Award 5/2002

Special Act Award 09/02

Managing Use of Force Certificate 05/1996

Corrctional Officer Certificate 07/1993

Corrctional Officer Certificate 07/1993

Volunteer Tutor Workshop Certificate 02/1995

Jailer Certificate School (Post) 07/1993

Additional Information

Switch Board Operator, Including answering multi-phone lines, operate telephone business systems

equipment, relaying incoming and outgoing calls, answer and respond quickly and effectively to inmates

relatives. Answer inquires, obtain information from the general public, customers and visitors and other

interested parties. Great typing and computer skills. Communication effectively orally and written. Excellent work ethics with people of all levels. Excellent communication skills. Worked with the public in response to

inquires and effectively present information or resolution



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