Office Coordinator Administrative Assistant

Selynn Robinson

Brooklyn, NY ***** 718-***-**** ********@*****.***

Administrative Assistant /Receptionist/Office Coordinator

Dedicated Medical Administrator with a strong background in healthcare operations and administration, specializing in medical office coordination, provider scheduling, and compliance management. Skilled in inpatient scheduling, medical records management, and staff training, with a proven ability to streamline office operations and ensure regulatory adherence. I am recognized for my strong communication skills, adaptability, and detail-oriented approach to managing multiple tasks efficiently in fast-paced environments.

Professional Experience

HeartStart, Merrick, NY 06/2020 – 08/2024

CPR Instructor - American Heart Association

Trained and certified healthcare professionals and responders in life-saving techniques, including ACLS, BLS, Heart Saver, and First Aid.

Successfully certify healthcare professionals in CPR/First Aid, ACLS, PALS, and BLS.

Developed customized training materials to suit different learner needs.

Broadridge Financial Solutions, Matrix Financial Solutions, Newark, NJ 08/2002 - 06/2024

Medical Office Coordinator/ Front Office

Managed administrative operations across multiple locations, ensuring seamless provider schedules, medical record maintenance, and regulatory compliance.

Oversaw provider scheduling and patient appointments across 7 locations, using electronic and email to ensure optimal efficiency and patient flow. Insurance verification.

Phone monitoring, faxing, filing, copying, typing, and data entry.

Maintained accurate medical records and created detailed reports for providers and patients using EMR systems. Obtained prior authorization for procedures and prescriptions.

Spearheaded new provider setup, ensuring smooth onboarding and compliance with HIPAA, CLIA, and OSHA regulations, and maintaining patient confidentiality

Assisted in the distribution of medical learning materials to patients.

Coordinated health promotion initiatives, boosting patient engagement across all locations.

Reconciliation in Oracle to manage invoices and contract negotiations.

Management of coding accuracy and guidelines.

Started and maintained workers' compensation claims.

Education

Associate of Applied Science (AAS) - Health Services Management Technology 9/2021 - 08/2023

Herkimer County Community College

SUNY Brockport Bachelor of Science (B.S.) - Healthcare Administration 1/2025 – Current

(remote studies) Senior

Certifications

American Heart Association – Basic Life Support, Advanced Cardiac Life Support, and Pediatric Advanced Life Support – Instructor and Provider

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