Business Development Manager

Stephen Alexander

770-***-**** *******@****************.*** 659 Main St. Clermont, GA 30527 www.linkedin.com/in/sealexander1

Professional Summary

Dynamic and results-oriented Business Development Manager with over 15 years of experience in sales leadership, strategic planning, client relationship management, and team development. Proven ability to drive revenue growth, streamline operations, and build high-performing teams across flooring, healthcare, and retail sectors. Adept at identifying market opportunities, cultivating long-term partnerships, and delivering exceptional customer experiences.

Professional Experience

ACE Flooring – Alpharetta, GA

Business Development Manager March 2015 – Present

oBuilt and maintained a comprehensive client database to support lead generation and relationship management.

oCultivated long-term client relationships through strategic communication and personalized service.

oDeveloped and executed strategic business plans to drive revenue growth and meet company objectives.

oImplemented targeted marketing strategies to expand market reach and attract new clientele.

oIdentified and pursued high-value prospects, crafting tailored messaging to communicate the company’s value proposition.

oOversaw daily operations by managing cross-functional teams, including Project Managers, Removers, Installers, Delivery Personnel, and Accounting (AR/AP).

oDirected vendor relationships, ensuring accountability, performance, and alignment with project goals.

oRecruited, trained, and mentored sales staff, fostering a collaborative and results-driven team culture.

BioTrek Labs – Gainesville, GA

Business Development Manager November 2010 – March 2015

oDelivered comprehensive training to physicians on Mycotoxin Testing software, ensuring confident and accurate usage.

oMaintained ongoing communication with patients, providing personalized guidance throughout the testing process.

oLed sales team development through structured training programs and performance coaching.

oCreated and managed a physician database of over 9,000 contacts to support targeted outreach and engagement.

oBuilt and sustained strong relationships with both patients and physicians, enhancing trust and long-term collaboration.

The Home Depot – Gainesville, GA

Flooring Department Supervisor March 2006 – November 2010

oTrained department staff in flooring installation techniques, safety standards, and customer service best practices.

oConducted public workshops on flooring installation, including tile backsplash and wall applications.

oDelivered exceptional customer experiences by ensuring each client’s needs were met with professionalism and care.

oLed sales training initiatives focused on relationship-building, active listening, and consultative selling.

oRecognized as the store’s top-performing salesperson, consistently surpassing sales and satisfaction goals.

Core Competencies

oStrategic Business Development

oClient Relationship Management

oSales Team Leadership & Training

oRevenue Growth & Forecasting

oMarketing Strategy & Execution

oVendor & Operations Management

oCRM & Database Management

oPublic Speaking & Client Education

Education

Evangel University, BA Communications

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