TIA CARPENTER
Prosper, TX *****
***************@*****.***
Professional Summary
I am a results-driven leader with a proven ability to drive sales. Authorized to work in the US for any employer
Work Experience
Leasing Manager
Allure Lifestyle Communities-Denton, TX
2025 to Present
• Negotiated key contracts with major clients, resulting in increased sales for senior living.
• Implemented CRM system to track customer interactions and improve sales.
• Analyzed market trends and competitor activities to identify opportunities for business growth and adjust sales strategies accordingly.
Outside Sales Representative
Spectrum Communications-NRH, Tx
2023 to 2025
• Recognized as top 15 in sales out of 400 in North Texas.
• Actively and consistently supports all efforts to simplify and enhance the customer experience.
• Acquires new residential customers through door-to-door contact from assigned leads.
• Develops and presents sales presentations/proposals on products and services that meet customers’ needs.
• Accurately completes all necessary paperwork to support sales Leasing Specialist
Gaines Investment Trust-Plano, TX
2021 to 2022
• Received award for highest closing ratio 2022.
• Greeted customers and demonstrated apartment homes to prospective residents.
• Processed lease paperwork for approvals, input work orders, communicated effectively with vendors.
• Responsible for “move in” ready appearance.
• Planned resident activities.
• Yardi
Leasing Sales Manager
Adams LaSalle Realty, LLC-Frisco, TX
2013 to 2017
• Greeted customers and demonstrated apartment homes to prospective residents.
• Processed lease paperwork for approvals, input work orders, communicated effectively with vendors.
• Posted rent, notices, filed evictions, monthly close out.
• Responsible for “move in” ready appearance.
• Planned resident activities.
• ResMan
Catering Sales Manager
Café Express-Plano, TX
2013 to 2015
• Increased catering sales 289% in 4 months.
• Remained top producing location in catering sales.
• Top Sales Award 2013 & 2014.
• Obtained groundbreaking ceremony for FedEx.
• Produced catering sales through marketing efforts, competitor research and networking.
• Implemented training for delivery/catering team to execute proper procedures and display of catering.
• Demonstrated food presentations to prospective clients.
• Represented company at trade shows to gain prospective corporate companies. Assistant Manager
Torchy's Tacos-Allen, TX
2011 to 2013
• Oversaw day to day restaurant operations within $100,000 weekly location.
• Food purchasing, invoicing, food storage.
• Cash handling, account reconciliation.
• Food safety and sanitation inspection throughout shift.
• Positive team building.
• Maintained excellent guest rapport.
Assistant Manager/Leasing Agent
Milestone Management Plano-Plano, TX
2005 to 2009
• Increased resident renewals 63% in 3 months.
• Closing ratio averaged 93% monthly. Company goal was 85% or higher.
• Received company's highest level award for a "secret leasing shopper" 4 times.
• Awarded Sales Director of the Quarter 3 times.
• Demonstrated apartments homes to prospective clients.
• Processed lease applications, qualified prospects, input work orders, maintained effective communication with vendors.
• Responsible for "move-in" ready appearance of property and apartment homes.
• Maintain superb curb appeal.
Skills
• Profit & Loss
• Management
• Property Leasing
• Team Management
• Sales Management
• Restaurant Management
• Yardi
• Property Management
• Fair Housing Regulations
• Accounts Payable
• Negotiation
• Office Management
• Inside sales
• CRM software
• Outside sales
• Sales management
• Presentation skills
• Customer service
• Training & development
• Fair Housing regulations
• Marketing
• Sales
• Communication skills
• Time management
• Customer relationship management
• Leadership
• Guest services
• Microsoft Office
• Account reconciliation
• Events management
• Upselling
• OneSite
• Computer skills
• Door-to-Door Experience
• Organizational skills
• Event planning
• Microsoft Excel
• Microsoft Word